Tyler Hallacy 138
Friday, March 8, 2024
Same issue as the comment below me at the time of posting; Was working pretty well until the audio randomly stopped working, saying it was unavailable for that language even though I was just using it. That, on top of the only getting 5 free translations and the shortest free trial ever, might as well be a paid app. Canceling the trial is easy through the Play Store though, thankfully. Needs some work but it's a good concept.
MobiSystems
Friday, March 8, 2024
Hello Tyler,
We do appreciate the honest feedback and we understand that the app needs more improvements. Your feedback is valuable to us and we would appreciate it if you could send us an email at
[email protected] and send us a video documentation if possible.
Kind wishes,
Mary-Ann
Peggy K 272
Tuesday, April 18, 2023
I selected auto play off and it still plays, I selected a male voice and it's always female. There's no adjustment to slow down the playback and it goes really fast. This could be a stellar app if the bugs get worked out. Now the audio won't work at all. I'm sure it's a simple fix but I'm tech challenged and there's no directions in the help section!! Edited
MobiSystems
Wednesday, April 19, 2023
Hello,
Thank you for leaving a review and we would like to fix the issue, you are having with the sound. Can you send us a video docmentation so we can look into it please? You can contact us at
[email protected]. We will also note your request for the speed adjustment.
Sincerely,
MobiSystems Support Team-
Eduardo Velasco 508
Friday, June 10, 2022
There is no information on how to cancel the free trial. It is completely misleading for you to charge one year subscription! This is terrible!!! Edit: I received an email from google play with the option to cancel the subscription. If I am not aware of it you charge one year! You must provide within the app an explicit easy way to cancel the trial and suscription at any time! Edited
MobiSystems
Friday, June 10, 2022
Hello,
Would you be able to contact us at
[email protected] and let us know which email account you used when you started the free trial? We would like to help you and explain the process.
Best wishes,
Mary-Ann
-MobiSystems Support Team-
Greg McPherson 126
Tuesday, October 3, 2023
Worked pretty good until it didn't. From English to Spanish I was able to communicate audibly with my workers then for no reason the audio just stopped. The text is there but when you have workers who don't read or write. Couldn't find any help anywhere and this is something I actually paid for but can't find anywhere to cancel my subscription. However if one of their agents would help me out I would certainly change my mind about the app.
MobiSystems
Thursday, October 5, 2023
Hello there Greg,
Please reach out to us at
[email protected] so we can look into your issue and hopefully resolve it for you as soon as possible.
Kind wishes,
Mary-Ann
-MobiSystems Support Team-
Robert Serrano 81
Saturday, December 24, 2022
I don't like how some languages voices suddenly changed. For example in Spanish French Portuguese Hindi and even English or other languages, it no longer gives you an option to pick a male voice now it's a female voice. What's going on are they trying to make this application only to where you can only hear a feminine voice not a masculine one? I don't like how the options on this app suddenly changed and I wasn't sent any notifications.
MobiSystems
Thursday, December 29, 2022
Hello there, Robert,
Yes, we are aware of the lack of male voice pronunciation and we have raised a request so we can receive more options. Our apologies for the inconvenience, we do strive to enrich our pronunciation list as much as possible. Please stay tuned for the latest updates.
Kind regards,
Mary-Ann
-MobiSystems Support Team-
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