Logan Montgomery
9
Sunday, May 25, 2025
The mobile app is crashing before getting past the log in screen. I've cleared cache Uninstalled reinstalled cleared data and reset my phone to factory settings but nothing fixes it. completely unable to play on my android since last week. I played daily since launch up until this past week. I have a fairly new phone so it isn't an issue on the user side and I've seen other bug reports stating the same issue with no help from netmarble. Please issue a fix immediately.
Netmarble
Friday, June 6, 2025
Hello, Logan Montgomery. We’re sorry for the inconvenience this may have caused. Connection problems and game crashes are possibly related to the device/PC. Please contact our support team at help.netmarble.com/game/enngb and share more information on the issue with us.
Taytum DeMay
32
Saturday, June 18, 2022
The game is fun and I love the art style. However, the queue times are horrible due to a botting issue (probably due to the fact that the game has a built in crypto currency/NFT) and the only solution given was a in-game ticket that would let you skip queue times (which costs real $$). The game is also very p2w, relying on gacha systems which are hard to use if you're f2p. Overall it's a cute and fun game if you're willing to sit in queue for over a hour. Edited
Project Burn
23
Saturday, May 28, 2022
I really REALLY wanted to like this game. It's got the Studio Ghibli aesthetics - some of the best indicators of quality storytelling and a fun time for all ages (and one of the best date movie experiences). But I can't. The auto Continuous Quest Progress means you're not playing a game, you're watching a game being played for you. And the constant Conditional Perks notice that never goes away but is asking for $225!!!!! for these "perks" screams this is just another pretty cash grab. 😢 shame
Kristina P
16
Thursday, May 26, 2022
I was really looking forward to this game. I even had it pre-downloaded. I was disappointed to see the PC version is in beta. The whole auto-battle was very disappointing and I never found a way to fully turn it off. Maybe that's because I was on PC, I don't know. I liked the quests and art style which the only reason I'm willing to give it 2 stars. There's also way too many micro-transactions and the "shop" notification didn't go away for me after playing after a couple hours.
Netmarble
Tuesday, May 31, 2022
Hello, Kristina. Thank you for taking the time to reach out to us. We apologize for the experience you've had with us so far. If you have any suggestions to share with us, please reach out to our Customer Support help.netmarble.com/game/enngb. Thank you!
Juan Carlos Baquero
11
Sunday, June 5, 2022
I really loved this game the design, fantasy, graphics, pets etc basically everything love the Auto Play best thing ever if you are a parent and can't play all day like me. I'm very sad that if you wanna progress quick you need to spend a lot of money #pay2play. Too many pop-ups, you guys had the chance to make an awesome game but went for a different approach.
Netmarble
Sunday, June 5, 2022
Hello, Juan Carlos Baquero. We are sorry to hear about your experience with us so far. Your insights will be helpful to us in improving the overall gaming experience for our players. If you have any other concerns, please contact us via Customer Support help.netmarble.com/game/enngb, and we'll be sure to assist you further. Thank you.
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