Rhonda V 9
Wednesday, May 14, 2025
They scammed me. I have a 7 day free trial. This is only day 3, and they have charged my account $15.99. I went in to cancel way before the 7 days was up because the sounds are glichy and sound journey quit working altogether. Right after that, I checked my checking account and saw the charge. I'm furious. Do not give your account info to these scammers. Update: It shouldn't matter monthly, yearly, or lifetime. 7 free days was emphasized. Why should yearly have nothing to pay except after 7 days Edited
Mindspa.com
Tuesday, May 20, 2025
Hi Rhona,
Hi there, Rhonda! You purchased a monthly subscription via Google with no trial. Please reach out to us at
[email protected] to assist you with any issues you might have. You did not activate the 7-day free trial, which is why you were charged when you signed up.
Jennifer W. 10
Tuesday, May 7, 2024
I want to like this app, it's seems very promising. However, I cannot get through even one track without repeated crashes. The app doesn't save the spot in the track where it left off and it starts over every time. Tried in all 3 options, it's just stops playing. I can't imagine paying $95 for this. I kept trying and the app will just stop in the middle of a track and randomly pick another track, not the next numerical one. I'll let an eye out to see if you ever fix these bugs. Edited
Mindspa.com
Tuesday, May 14, 2024
Hi Jennifer, please email our technical support team at
[email protected] to assist you.
Desmond Lott 16
Sunday, June 2, 2019
Nice smooth sounds. It doesnt put me to sleep but instead used sounds to help me relax. Kinda sucks some meditations need to be payed for but at least they have some free ones to try out first. It would be really cool to turn this into a relaxing VR game. A game that is split up into sections, each one interactive with the world and using the same sounds in the app. A relaxing, fun, and stress free game. Would be really cool to see.
Mindspa.com
Monday, June 3, 2019
Hi Samantha, Thank you for your feedback. If the price is a bit too high for you, we also have a monthly option available if you are interested. To see the prices, click on this link: https://app.synctuition.com/products.You can also reach out to
[email protected] to answer any question you have.
Happy Journeys!
Denise Vas 6
Wednesday, November 27, 2024
Immediate payment request. You have 7 days free but only if you enter in your visa for payment. Another option is $16 monthly. I dislike apps that don't let you actually try it for the time stated as the trail period. I prefer that after the trial period they send a renewal request. Then you can decide to move forward with payment. I'm uninstalling this app now. Too bad, it was rated as one of the best therapy AI apps.
Mindspa.com
Tuesday, December 3, 2024
Thanks for your feedback, Denise. You can listen to our first 3 free tracks without signing up for a trial or you can reach out to us for 2 weeks of free access!
Andrea Rawson 3
Thursday, October 1, 2020
Wow! Good hook personalizing it right at the start. 7 days free trial, also nice. $95.99 yearly subscription? Hidden until you download it? Not nice. I also have no idea if it's a good app or not. The price gave me financial anxiety so I deleted it. Maybe do a simpler free version to let people try it before the sticker shock sets in? Then we might see the need for such a large membership fee.
Mindspa.com
Thursday, October 15, 2020
Dear Andrea, Thank you for your feedback! The app is free for download, but the subscription is not. And we clearly state when signing up, that at the end of the free trial, the annual price will be charged. We have a cheaper monthly option available here, should you be interested: https://app.synctuition.com/products. Happy Journeys!🙏
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