S 18
Wednesday, July 2, 2025
Tried using Zeely to create quick branded videos, but the experience was disappointing overall. The voiceover consistently mispronounces key words, and no matter what format I used — phonetic spelling, brackets, special characters — it never got it right. That alone made most videos unusable. And even if you fix the on-screen text, the voice still says the wrong thing, which defeats the purpose. Then there’s the credit system. Every draft you generate costs a credit — even if you're fixing
Zeely, Inc.
Wednesday, July 2, 2025
Thanks for sharing such detailed feedback. We’re actively working on improving AI voice accuracy and exploring ways to make the credit system fairer for edits. Please reach out to
[email protected] — we’d love to look into your case and offer a better experience moving forward.
Irene Moylan 39
Tuesday, July 8, 2025
The app crashes more often than not. I get half way through making a video and the app keeps closing......... numerous times. It's super frustrating and not worth the $20 they got from me. I downloaded the app 3 days ago and in those 3 days, I've only been able to make 1 video due to it crashing ALL the time. Don't waste your time with this app unless you like being frustrated. And definitely don't waste your money
Zeely, Inc.
Saturday, July 12, 2025
We’re really sorry for the frustration this caused — that’s absolutely not the experience we want you to have. Crashes during creation are serious, and we want to investigate this closely. Please contact us at
[email protected] with your device details so we can help you directly and make things right.
Jeannie Dickerson 13
Tuesday, June 17, 2025
Not a great app for your phone. Does well on my computer. I would prefer the access on my phone because I travel throughout the day and I'm a teacher so easier and convenient access is needed. When I use this app it shuts down while I'm promoting my video. But do not be discouraged Zeely seems like the route to go if you're needing Marketing. I'm waiting for my works approval and we shall see. To be continued.
Zeely, Inc.
Tuesday, June 17, 2025
Thank you for sharing this — we truly appreciate your balanced and honest feedback. We’re actively working on improving mobile stability, and your insights help us prioritize. Please make sure the app is updated, and feel free to reach out at
[email protected] if the issue continues.
T -Note 9
Thursday, June 5, 2025
I don't like the fact that you technically are paying twice. paying for the subscription and the service separately. I tried it but I'm cancelling after my add ends. a slick way of getting people for their money, not cool. you shouldn't need to pay for a weekly subscription if your paying for daily service. smh
Zeely, Inc.
Friday, June 6, 2025
We sincerely apologize for the confusion! To clarify, the subscription covers full access to Zeely’s features, and only the Meta ad spend is separate. Please reach out to us at
[email protected] so we can assist you in tailoring the app to your needs to make it work best for you. Let us know how we can help!
kiki watkins 43
Tuesday, March 18, 2025
DO NOT do business with Zeely. I canceled the app, and they continued to take money from my account. Then, they harassed me via email. I told them several times via email that I canceled back in February, requesting back any money taken after canceling. They keep saying they forwarded the information to their finance department, whom I've never heard from. It feels like one of those overseas scammers. Plus, it did not generate any sales. Terrible way to do business.
Zeely, Inc.
Tuesday, March 18, 2025
I’m truly sorry to hear about your experience and understand your frustration. Please email us at
[email protected] with your details, and we’ll prioritize investigating the charges and resolving this matter. We’re committed to making this right and improving your experience. Thank you for your patience.
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