Melinda Bachand 55
Friday, July 18, 2025
It doesn't work. It's always had issues, the most annoying being the syncing between video and audio recording, but a few months ago the phone app stopped working, throwing a error message at the end of the countdown. I haven’t been able to use it since January. I reached out to support and the message I received was that there is a known problem.
BIGVU AI Eye Contact & Video Subtitles
Friday, July 18, 2025
Sorry to hear about your experience. Contact us at
[email protected] and We will help you fix this issue. Talk soon.
K W 7
Monday, June 30, 2025
Unusable. It allowed me to record 1 video last week and now I am getting a constant "Issue with camera" pop up. I have tried everything, googled solutions, and nothing has worked. I even uninstalled the app and reinstalled. I am now seeing that this has been an ongoing issue that has still not been resolved with this app. I am uninstalling and not coming back to this.
BIGVU AI Eye Contact & Video Subtitles
Monday, June 30, 2025
Tamika Crawford 9
Thursday, May 22, 2025
I am so disappointed in BigVu lately. First, there's the error message with the camera. saying it can't use this camera.. you been using it. I fixed that.. for now! I can record the video, but it never produces it. It just keeps spinning and spinning. I reached out to customer care, "their aware of the issue and are working to fix it"
BIGVU AI Eye Contact & Video Subtitles
Thursday, May 22, 2025
Kyrsten Bailey 4
Wednesday, May 14, 2025
*update* it does work well on wifi but mobile network is hit or miss I guess... this app sucks now. i bought the premium version in January and it's been fine until the last couple of weeks. every video is choppy and the audio doesn't match the video. I've reached out for help and they keep telling me to switch cameras which does not work. Edited
BIGVU AI Eye Contact & Video Subtitles
Wednesday, May 14, 2025
Ask for Belinda, Key Realty Partner 12
Friday, May 23, 2025
Was good until recent month, and the tech team just can't get it fixed! Was given at least 6 different directions to fix, and NONE of them work on an android to correct the filters! Very disruptive for my business. Too many people on server? Worked good 10 months ago. FIND something else, I canceled and got a refund. Waited for a month for the "tech" team to fix issues, that obviously can not at this time. SAD! Edited
BIGVU AI Eye Contact & Video Subtitles
Friday, December 27, 2024
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