Stephen Claxton 3
Thursday, May 1, 2025
This is a fantastic app! The best train booking app I've used, period. So smooth (very responsive to taps, very fast to update) so slick (excellent UX: everything where I want and easy to find), so stable (never crashed it failed for me)! refreshes, caches, updates, works offline. I am highly impressed!
Schweizerische Bundesbahnen SBB
Wednesday, June 18, 2025
Good day. Thank you very much for the 5* rating. I'm very pleased that you like SBB Mobile so much. I wish you continued great journeys with our app. Kind regards.
Tiago Falcão 9
Thursday, March 7, 2024
The easy ride is nice but DANGEROUS, use carefully. Even with sharing location, no battery optimizations,... It can reset the status and if you turn again inside the train, you will receive a ticket because it was after departure. SBB itself don't want to check the logs to see that you actually did before. It is possible revert the case, but it is unnecessary painful. PS: I still use the feature, but always scared checking every minute. PS: It is not a location problema, since it at least warns. Edited
Schweizerische Bundesbahnen SBB
Monday, March 4, 2024
Hello. Thank you for your feedback. Please check your settings following "What can i do about location problems on Android smartphones" at https://www.sbb.ch/en/help-and-contact/products-services/apps/sbb-mobile-sbb-preview/faq-easyride.html. Kind regards.
Josh Roberts 10
Friday, April 5, 2024
Lately (last 3 versions as of this review) the Easy Ride feature has stopped functioning properly. Sometimes it will not work at all. Sometimes it will select First Class and charge you for that, even though I have never changed it from second class. If you save a trip, and try to select it to see what your transfer is, it will freeze the app. Everything about the app has gotten worse to the point of not functioning.
Schweizerische Bundesbahnen SBB
Friday, April 19, 2024
Hello. Thank you for your feedback. Please check your settings following "What can i do about location problems on Android smartphones" at https://www.sbb.ch/en/help-and-contact/products-services/apps/sbb-mobile-sbb-preview/faq-easyride.html. Kind regards.
A Google user 1
Friday, June 12, 2020
Much better than the website, but sometimes has inaccurate information. Need to check the local ZVV.ch website for delays and route changes. Update: Thanks for the response SBB, however I have issues with the Postauto busses not being correct. Recently I have missed connecting busses, been stranded in small villages and had very long 30+ minute delays because of construction, changed routes, etc. This was not in Zürich, but in the countryside outside the city. Drivers apologized and said I needed to use the ZVV website in the future as the SBB app is not reliable they said.
Schweizerische Bundesbahnen SBB
Wednesday, June 17, 2020
Hi there Mr. Cross. My colleagues from the timetable would like even more detailed information for analysis. In order to be able to investigate this, they would have to know what the route and date were. Basically, the real-time data from Postbus should be the same for ZVV and us. Please mail to
[email protected]. Thanks and kind regards.
A Google user
8
Tuesday, November 19, 2019
The app has definitely made life back in Switzerland easier. I'm only frustrated that no matter what I do it wont update to the fact that I did not buy the half tax pass again, and so the prices don't update properly. I almost got a ticket and was lucky that the train conductor took the issue as a misunderstanding. Crossing fingers that uninstalling and reinstalling will do the trick because I do love this app! Edited
Schweizerische Bundesbahnen SBB
Wednesday, November 20, 2019
Hi there. Thank you for your feedback. 7 days after expiration of the Half-Fare travelcard should it display the prices correctly. The problem is known and we are working on a solution. Workaround: You can register yourselfas a new traveller without discount and then use this traveller for the 7 days to buy tickets without discount. Kind regards.
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