Anjali dasi 16
Wednesday, January 15, 2025
The desktop app has limited features (no search function, no text format) and I often experience difficulties logging in on the desktop app. Several people I know lost access to their account, loosing access to their messages. So far didn't find a practical way of bulk saving contacts. For me it has impacted negatively the communication in the company.
Threema GmbH
Thursday, January 16, 2025
We are sorry to hear that and would be happy to help you resolve the issues that you are experiencing with the desktop app. You can reach us at:
[email protected]. In order to not loose access to your Threema ID and data, please activate Threema Safe and create data backups: https://threema.ch/docs/threema/android_backup_manual_en.pdf
Jani Kannosto 55
Friday, December 22, 2023
Failing to update on all my devices. Reinstalled on one device but there is no chance to reset password since I don't remember it anymore. I know, contact your company, except I was the one who ordered this in the firstplace and can't find emails for that. It was just for testing. I guess test is over for good. Not suitable for work with these issues.
Jean-Claude Cuenat 213
Friday, January 15, 2021
Security is something you first need to understand. App does what it should do in a secure manner. Its the admin (in your organization) who needs to understand the setup and how to manage, most of all to explain users they are getting a new identity. Then a bit of thinking on user side, then this does exactly what you need. Having an ID instead of a linked phone number is first a little tricky to understand but again there's a reason. Haven't yet worked through all features :-) Edited
David 50
Sunday, April 28, 2024
Bad and incoherent experience. App just randomly crashes and feels unfluid to an extreme level. Even a vodoo ripoff game runs smoother. Licenses are also to expensive and absolutely not worth it. Yes, it is technically "more secure", but if I PAY for an App I want to have a good experience. I absolutely don't recommend this disaster of an app. Edit: Nothing is fixed, got even worse. Edited
Threema GmbH
Monday, May 6, 2024
We’re sorry that your experience with our app didn’t meet your expectations. We are continuously working on our app. Please get in touch with our support team:
[email protected]. We are happy to help.
Pavel Dvořák 176
Tuesday, February 23, 2021
Missing group calls!!! Otherwise works well in 80% of cases. In the rest, the call keeps initializing, or the recipient tries to answer in vain. Need to call again and hope it'll work. Usually it does, on the second try.
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