Robin Calhoun
3
Sunday, April 14, 2024
Sent several emails but never received anything back from them. Very disappointed with this app. I would give 0 stars if I could for customer service the app itself is easy to use, but with all the sublimation items out there to make it would be nice if you mock up more than cups, mugs, tees, and keychains. Please someone with customer support please reach out to me. Thank you kindly.
Tiffany Hamm
1
Saturday, April 5, 2025
alot of the 3d mockup designs do not load. which defeats the purpose. also it would be great if you added 2D tumblers back as a choice since the 3D never loads. ugh.
Scott Becker
2
Sunday, January 28, 2024
This is a really good app but it needs to stay up to date on new tumblers. I pay monthly for this and as alot of other's agree that it's decent but need tumblers with handles and other objects that have came available for sublimation. Found other's with these options so thinking about canceling subscription 🤔
Tam Nguyen
7
Friday, March 4, 2022
The new update is so hard to use. Please go back to the previous version. Also wish there was a way to save the different settings for the image rotation, scale, lighting, etc so I don't have to readjust everytime I go to make a mock up. Edited
krystle gray
6
Sunday, November 28, 2021
Great app when it works. I upgraded to the Premium to get the other benefits and the app doesn't open. I click on it and it acts like it's going to open and then nothing. Very dissatisfied to pay for something that doesn't work.
Onion Tavern
Sunday, November 28, 2021
Hello Krystle , we apolagies for the inconvenience . We are aware of the issues on the latest 2.0 version and working to fix them .We have in the meantime downgraded to version one as it is a lot more stable.Please uninstall the app and reinstall it in order to downgrade.
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