Cassandra Gibson 12
Monday, May 12, 2025
This app is a scam. I paid for a week's worth to be able to be Pro, and nothing happened except they took my money. The app says I'm not pro. I've tried writing to them through the support in the app and they are not cooperating with me. They're making me go in circles. Do not trust these people, they're there to steal from you. There's no way to cancel either. Beware.
Arctec
Wednesday, May 21, 2025
We're truly sorry to hear about your experience. This is absolutely not the experience we want for any of our users. Please reach out to us directly at
[email protected] with your account details so we can immediately investigate and help resolve the issue. Your satisfaction is very important to us, and we’re here to help. 🙏
Ben Perry 14
Wednesday, March 12, 2025
Very disappointed with the app. Not only do you have to pay for the app initially, you then have to purchase 'credits' in order to generate videos/ images such as the 'hugging' feature. I feel like the app/developers prey on those who want to generate a video of their late relatives/ grandparents etc by hiding the video generation behind a pay wall. I wouldn't recommend this app at all.
Arctec
Monday, March 17, 2025
We apologize for your disappointment. We understand your concerns about the subscription and credit system. Our goal is to provide a valuable experience, and we’re sorry if it didn’t meet your expectations. If you have any questions or concerns, please contact us at
[email protected] so we can address them and improve your experience.
lee martin 3
Wednesday, March 12, 2025
Absolutely not a good app I subscribed and had to buy credits to use specific features and the end results looked nothing like me and I'm not buying more tokens to regenerate a picture again when they've already fraudulently tricked you thinking you've got access to every features in the app it's theft and fraudulent behaviour and it should be stopped and 30 credits only gets you 2 goes to fix what a mess the app did of the picture anyway misleading and theft is what it is
Arctec
Monday, March 17, 2025
We’re sorry to hear about your experience. We strive to provide the best service and value to our users. Our subscription model and credits are in place to help cover the operational costs, and we truly regret that you felt misled. For more assistance, please reach out to us at
[email protected]. We’re happy to resolve the issue for you.
Kerry 2
Thursday, April 17, 2025
Deceptive advertising, no trial so I paid for a subscription to use a template as it would not let me without doing so, paid then was asked to pay for credits on top of a subscription. don't fall for it. apps like this need to be taken down for being deceptive.
Arctec
Monday, April 21, 2025
We understand your frustration and apologize for the confusion regarding subscriptions and credits. Our goal is to provide value with the features we offer. We're always working on improving the app's transparency. If you have any issues, feel free to contact our support team for further assistance. Thank you for sharing your feedback.
bahrta sai 2
Tuesday, March 25, 2025
You have to purchase credits to even try it. Most apps give you enough to at least try it. I'm not going to buy credits without being able to try it first, & see how good it is, & I'm certainly not going to subscribe. Uninstalled.
Arctec
Wednesday, March 26, 2025
We understand your frustration and appreciate your feedback. Our pricing model helps maintain high-quality AI processing. While we don’t offer free credits, we strive to provide a valuable experience. If you have any concerns or suggestions, feel free to reach out. 😊
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