Q-min
14
Saturday, November 13, 2021
A few small bugs here and there (had to reinstall to enable 2FA properly), but I think the key thing that is missing is being able to go directly to Advanced trading. I know I can do it my browser, but I'd like just a 1-stop app. I have to say the Bitvavo App and Web devs definitely made a beautiful interface all that's missing is (at minimum) a link to Advanced and/or at least a way to check on Open Orders from the app. Goed bezig! Edited
bitvavo
Saturday, November 13, 2021
Dear Q-min, Thank you for sharing your feedback. We will take your feedback into account in the development of our platform. We are happy to hear you are satisfied with Bitvavo apart from that! - Support team Bitvavo
Pouria
4
Friday, April 26, 2024
Update more than 2 years later: The app is still basic. You cannot see any ROI or P/L per asset nor portfolio. When you add money into your account it as calculated as a profit,lol. App performance is poor, inaccurate prices are shown, graphs are inconsistent, ideal transactions can take up to 10 minutes to process (lol?). You seriously need to hire better people. Edited
bitvavo
Sunday, April 28, 2024
Dear Pouria, We are sorry to hear that you experienced our services in this manner. If you have any feedback or questions, please let us know via
[email protected]. We are happy to help you. Paul - Support team Bitvavo
Christophe
2
Tuesday, July 22, 2025
bad app, pro mode is very slow, and crashes all the time. when i open a pair it takes forever to load, when i press buy while it is still loading, app crashes. very annoying, also marked stop is not available on web, but only in app. this is just very bad compared to other exhanges, no trailing stops as well. I might consider moving.
bitvavo
Tuesday, July 22, 2025
Dear Cristophe, Thanks for your feedback. We're sorry to hear about the app issues. Pro mode performance is a priority for us, and your feedback is valuable. Please reach out via
[email protected] so we can investigate this further and continue improving our services. Selina - Supportteam Bitvavo
Arnoud Hartlief
35
Wednesday, February 9, 2022
Very bad app. Never used the old one which i hear was better but this version is just one big mess. Everything is put together. When you add funds the app sees that as profit?? I suddenly went up 100% because I added money, that shouldn't be seen as profits! My transaction history is a pain to look up. Even though it is there. Incredibly stupid. My family member uses a different platform where everything is nice separated by crypto. Thinking about switching over. What a mess.
EDB
4
Sunday, August 25, 2024
It should be possible to see the crypto prices also in $ EDIT: thanks for reply. I didn't mean to trade in dollars, I meant to see the prices of the cryptos in dollars (and then still buying them in €). Every crypto website in the world is in dollar but on Bitvavo we see, for example, BTC with a price converted in €. Its not user friendly Edit I added one more stair because now the deposit of the money in the account is immediate. Well done. I would still love what I mentioned above. Edited
bitvavo
Tuesday, July 23, 2024
Thank you for the further explanation, I will be sure to pass it on internally! - Dirk, support team Bitvavo
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