Dainty Bingoz 13
Monday, June 2, 2025
Was really happy with the service until now. Needed to add incontinence supplies to our order for senior. Now all of a sudden it is a cat and mouse game with them trying to get the order right. So, deleted the new supplies to make it easy for them, we'll see if they get it right this time. Same old BS different company. App works good, I dislike that the catalogue doesn't display the in-depth product search results. It only provides about 25 items to choose from when there's 1000's of products.
Accendra Health
Wednesday, June 4, 2025
For assistance, please send an email to
[email protected] with your contact details, brief description of the issue and best time to reach you. Thank you.
Tyler Reed 85
Saturday, April 30, 2022
While I'm thankful that there is such an app to order supplies, the UI is horrible. Its navigation is confusing. They have the standard "cart" icon for showing how many items in your cart, but you can't click on it to have it show you what's in there. The "Dexcom G6 CGM supply kit per month" item that shows up in past orders even though I haven't officially ordered it. It must be a combo for their end only. That shouldn't be where the customer can see it if that's what it is. Make it better.
Accendra Health
Monday, May 2, 2022
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.
ROBIN SCHATZ 83
Thursday, November 18, 2021
I love the app for my phone. my only suggestion, and it has been a suggestion for years, is to have a catalog, picture views of the products. As a new user of these supplies, I had to do a hit and miss when it came to ordering. If I could have seen pictures, I could have ordered what I wanted. It doesn't take much to put together pictures and descriptions on your page for your customers to see. Please fix this issue.
Sandi Hedgcoth 11
Tuesday, May 16, 2023
Far too many issues for something that should be so simple. Two of many examples: I put in new credit card info, save it, it says card accepted, then when time to place order it says no card on file regardless how many different cards I try. At one point, it quit excepting my PW and no matter how many times I reset it, I'd get error notices.
Accendra Health
Tuesday, May 16, 2023
It appears you are using an old version of the mybyram app. Please go to the Google Play Store and update to the latest version as this should resolve your issues. https://play.google.com/store/apps/details?id=com.byram.mybyram
If it doesn't, please send your contact details to
[email protected] so we can follow up.
J Meade 42
Monday, November 20, 2023
Super easy reordering app. Once the account is set up, requiring a security email from Byram that can be sent by request from the live chat, it's super easy to reorder supplies. An easy to use, attractive app, no freezing or lagging. It has easy to find account details that are easy to update. Multiple contact options for every stage of reminders and options so that one isn't bombarded with unwanted reminders but still will get the type (email, call, or text) that one wants.
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