Shahid champ 17
Monday, June 9, 2025
Very Disappointing Experience! My overall experience with CARS24 has been highly unsatisfactory. Soon after purchasing the vehicle, I encountered multiple issues, which were initially ignored despite promises of repair. To make matters worse, I was asked to pay additional charges to fix these problems, even though the car is covered by a 15-month warranty. The car has spent more time in the garage than on the road, and it’s clear that the service team is unable to properly diagnose or resolve. Edited
CARS24 Services Private Limited
Monday, June 9, 2025
Hi!
This is not the kind of experience we want our customers to have. Please share your detailed concern along with your contact details and booking ID, so we can look into the matter and assist you better.
You can also email us at
[email protected] and one of our representatives will contact you at the earliest.
Thank you for your patience.
Ahmed M 15
Sunday, May 4, 2025
I paid 1000 to reserve a car in less then 24 hours I canceled due to some details that I did not like, when I ask for full refund they refuse to give me my money back, zero customer care, they made there policy to fit there aim of taking money from customers without giving any thing in return. Take the 1000AED but you will lose me as a customer and I will share my experience with everyone I know and who I don't know also. Never recommend this cars app. Edited
CARS24 Services Private Limited
Monday, May 5, 2025
Hi!
We want our customers to have a better experience than this. Please share your contact details and booking ID, so we can look into the matter and assist you better.
Or you can email us at
[email protected] and one of our representatives will contact you at the earliest.
Thank you for your patience.
Mashal Qamar 3
Friday, July 4, 2025
I had booked a ride for tomorrow but it gave me no information about whether it's confirmed or not, and then the app was not opening at all. I uninstalled and reinstalled but when I try to login it's not sending me the OTP.
CARS24 Services Private Limited
Friday, July 4, 2025
Hi!
This is not the kind of experience we want our customers to have. Please share your detailed concern along with your contact details and booking ID, so we can look into the matter and assist you better.
You can also email us at
[email protected] and one of our representatives will contact you at the earliest.
Thank you for your patience.
Asghar Manzoor 2
Sunday, May 18, 2025
Worst Experience even if the car is in original Condition with zero faults they will give a manipulating price lower then the market and also the showroom can offer you. Better not to try them.
CARS24 Services Private Limited
Monday, May 19, 2025
Hi!
This is not the kind of experience we want our customers to have. Please share your detailed concern along with your contact details and booking ID, so we can look into the matter and assist you better.
You can also email us at
[email protected] and one of our representatives will contact you at the earliest.
Thank you for your patience.
Syed AZ Naqvi 9
Monday, March 17, 2025
Extremely disappointed with the service. I gave my car for a major service and specifically mentioned a few issues to the assigned person, who assured me they would be addressed. However, upon receiving the car today, it’s clear that nothing was done. They simply charged me and disappeared. To make matters worse, the assigned person is now ignoring my calls. This is completely unacceptable—I will never use their services again.
CARS24 Services Private Limited
Wednesday, March 19, 2025
Hi!
We want our customers to have a better experience than this. Please share your contact details and booking ID, so we can look into the matter and assist you better.
Or you can email us at
[email protected] and one of our representatives will contact you at the earliest.
Thank you for your patience.
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