Fang Skywalker 4
Thursday, August 17, 2023
The app doesn't work when trying to swipe it for the machine to become green and work. It's extremely rare for the app to work in terms of letting students into anywhere with a scanner. If you want to get into any building it not unusual for it to take 40 to 30 tries until it may work or not. Overall I would rate the app an 1/10.
Mattz O 9
Sunday, December 4, 2022
Most garbage app I've ever used. Whoever created this should be banned from making apps. I'd give it like a 10% chance of working when you use it. 90% of the time it says "Not in distance of reader" even though I'm right in front of it. Very inconsistent and especially frustrating for ualbany students.
Mabel Hartman 6
Wednesday, September 11, 2024
Wish I could rate this app zero stars. Completely dysfunctional. I have all of the permissions necessary for this app enabled, yet every time I try to use it, an authentication error pops up. Some of my peers have gotten it to work on their iPhones. It says on here that the app is compatible with my phone (Google pixel 6), but maybe it's just not. Wish the developer would do something to fix this and all the other problems people seem to be having with this app.
A Google user 24
Wednesday, October 31, 2018
works about an eighth of the time; then constantly tells me I have to have location services enabled, when they are indeed enabled and working on every single app on my phone except this one apparently. Or, many times it will just say an error has occurred. I've been locked out of my door many times off off and late at night or even locked out of my building which creates a dangerous situation. There is no contact information on the link of phone number no customer service absolutely no one to talk to you. When I call the IT department on my campus they said they had nothing to do with it yet it opens doors on buildings all over this campus. Edited
A Google user
17
Friday, December 20, 2019
Whoever designed this garbage has no clue what user experience is about. I have hundreds of access points. But I have no idea how this thing sorts the list, alphabetically or numerically. And it keeps refreshing and bouncing back to the top before I can find the access point I am looking for. Need an option to customize frequently used access points.
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