Callie Hitchcock 16
Sunday, June 1, 2025
If I could rate lower I would. It won't send out any emails and I can not get a hold of a real person for customer support. When I went to cancel the virtual assistant said to call a number and when I called it said that they are out of the office, please leave a message. They might call back but even so I feel there is a lack of service. Will be uninstalling the app as soon as I'am able to properly cancel my account. I can not afford any extra financial expenses at this time.
Constant Contact Inc.
Tuesday, June 17, 2025
Hello Callie, we appreciate you leaving a review. We'd love the opportunity to further assist; please send an email to social_support[at]constantcontact[dot]com with your account name, account email address, and a reference to this review so that our team can help if you still need assistance.
- The Constant Contact team
Brian Jaffe 24
Tuesday, April 1, 2025
Use it all the time to review campaign performance. Somewhat recently constant contact added campaign management capabilities to the app, which substantially increased its utility. an ongoing problem we have, and maybe it's on the Android app, is when we try to see engagement we get an error message nine times out of 10. Would also like to see tag and segment membership.
A Google user 96
Friday, July 5, 2019
I prefer to use on my phone or iPad. The functionality is different on each device. When I copy a campaign on my phone it easier to edit the text versus the computer. On the computer it doesn't except the edits for me. I begin on my computer and switch to the app to make the edits. It could be user error (lol) but I adjust and switch between the two devices.
Logan Stafford 16
Sunday, January 15, 2023
Very useful. I use it every week. However, the only reason I'm giving it 3 stars is because the mobile version used to have an "engagement" tab. This would show when people would open the emails, and how many times. That has been gone for a couple months now. Hopefully they decide to add that feature back, because it was extremely helpful
Constant Contact Inc.
Wednesday, January 18, 2023
Glad that you're enjoying the app! The Engagement section was omitted from recent updates in error, and there are plans to add it back in.
G L 50
Thursday, October 8, 2020
The reports are useless. They don't accurately list the opens and clicks etc. They will omit people who have opened up the email. For example, I open my email yet my name sometimes is listed and other times it isn't and the times it is listed, it might be listed several times. Very frustrated with this app. The desktop version reports are better but they have issues too. Thinking of going back to Mailchimp. Edited
Constant Contact Inc.
Friday, October 9, 2020
We're sorry that you're having report issues. The Open tracking is handled by an invisible image in the email. Images must be displayed to track Opens. You can also trigger multiple Opens through a Preview panel. https://conta.cc/30SxxCG If desktop and mobile Opens don't match, please contact our Support team at 866-289-2101 for further assistance.
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