Carolyn Megathlin 13
Wednesday, January 29, 2025
My experience with the NightOwl app has been very frustrating. I very carefully followed the instructions. After much hassle, my NP was informed that not enough information was gather by the app for analysis. There's not enough room to go into everything. I have to do another round with this thing. I can't go to the sleep lab, which would be preferable at this point, but insurance won't cover it unless I've had a stroke in the past year.
Sharon Terry 62
Saturday, March 1, 2025
I used the NightOwl device for sleep study last night. It was comfortable & easy to use. It's so small that I can't believe it will be effective! The app is easy to follow along with for set up & removal. The instructions didn't say that I didn't need to turn off the device, but it was easy to Google that question. The device is automatically turned off when you enter the info that you are awake.
dwayne deck 11
Tuesday, June 3, 2025
Couldn't get the app to show anything other than 3 pics with basi instructions on how to use the app, no other options were available. called representative and explained situation to her, she would say to open the video. I again explained that there was no video or anything else showing. she just going by her "script". after several times of me trying to convince her of nothing she was describing was on my screen, I got discouraged and hung up. Edited
Adrian Hunt-Davies 22
Thursday, January 9, 2025
Not a good app for uploading sleep data. I have been using the app for a week while trying to complete a four-day sleep study. The device connects through the app each night, but in the morning, it fails to upload on most occasions. The only way to stop the upload attempts is to remove and reinstall the app, and then redo the sleep study. It is a very easy app to navigate. This is why I have given it two stars. I reached out to NightOwl; I received a basic reply that it could be my connection.
Joseph Patane 33
Tuesday, April 25, 2023
This is one of the worst most inconvenient devices I've encountered. It took over 3 hrs to install. I had to search for the number to tech support, install the app several times, and the instructions were confusing. You don't know if it's actually working until the next morning and it fails easily. There is no way to find out events as you go, You have to repeat the steps each time it fails. Last night I started a test and this morning it did not record anything. I have to do another night.
Resmed
Thursday, April 27, 2023
Hi Joseph, we have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at
[email protected]? And any relevant screenshots would be immensely valuable. Thank you.
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