Peter Zelaya

The activity itself is fun. The app? Not so much. Getting the app to unlock the board was a hassle. (Have to resend the unlock code ALOT until it actually does). Luckily the rental itself doesn't start until you actually remove the board. Went for about an hour. Upon returning. Trying to get the board back on the lock gave me the same problems as getting it out. It took more than 10 attempts to lock the device back in place and end the rental. The clock doesn't stop running until you do. Fix pls

jessica lyn

Awful experience. Not only does the software not work, the person I spoke to on the phone was rude. I spent 30 mins trying to troubleshoot, asking questions about how the app actually connects to the board lock and she treated me like I was arguing over her precious software. From what I gathered, the software requests Bluetooth access, but it also tries to use "nearby devices" but does not actually request the permission. The result was the app does not unlock the boards. Went elsewhere.

Robert Strunk

After reading all the bad reviews I was skeptical. Did it anyway and I'm glad I did. The whole process was smooth and easy. Used the app to rent a board. Pulled it out with no problems. Used it for a bit and returned it. Getting the board back on the rack and ending the rental session on the app was super easy. No idea why people are having such a hard time with it.

Tessa McManamay

We rented 2 paddle boards. It took us 15 minutes of our rent time to get one of the paddle boards off of the docking station. I tried to call customer support- a pre recorded message said they weren't available. I had to force stop the app twice to finally get it to unlock. We only had them out for 30 minutes, then spent the last 15 minutes calling support to end the rental because the dockin station wasn't recognizing them. The app alone is trash. I will never use it again. Not worth 50$.

Andrew H

Would not connect to return the paddle board I rented. Had to waste a bunch of my vacation time dealing with support. Its a convenient service if it works and a mess when it doesn't. I won't use it again.