Greg Day 2
Wednesday, December 11, 2024
I was given an introductory offer to subscribe for 6 months, but later forgot about it. I opened my credit card bill and Gannett Media charged me $19.99 three times on Thanksgiving Day, another charge of $79.96 the day before. I called customer service and they are now back billing me $19.99 ever since my trial period ended. I think they should contact me first, but they "got" me. Then I find out they renewed an old subscription (of the SAME publication) from over a year ago for $79. Beware!
Daniel C 34
Tuesday, November 10, 2020
Tells me to update but I'm already on the latest version and I can't even read the news. I am a paying subscriber but it still has banner ads. Would give zero stars if I could. Worst. News. App. Ever. Look at Washington Post app of you want to know how to do it right.
Terry Weaver 16
Thursday, November 12, 2020
Used to work but not now. Says I need to update and when I click to update, it goes to a screen saying the app is installed and then when I click on this it goes back to the other screen cannot see the newspaper site!
Kevin Raymond 3
Friday, February 19, 2021
I mainly subscribe so that I could find out what sports are being televised on TV. You've eliminated that. Will be canceling in the next few days unless you figure out how to get it back
Doug DeBolt 4
Monday, November 16, 2020
Apparently the top news of the day is an app update. Great. Let me know when that happens so I can actually read some news. In the meantime, I'll find out what's happening from News4Jax, which I'm not paying for.
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