Robert Horne 2,888
Monday, May 19, 2025
Another predatory company. The pointless notifications are obnoxious. They intentionally made the X on ads small so you would accidentally click the ad. When you delete your account, they lightly colored the "Proceed" button so you might just deactivate your account instead. And THEY DO NOT NOTIFY YOU before your free trial expires as promised. Now I've paid for something I didn't want. I'll check for a refund but this is just a toxic and scummy app. Edited
Hily Corp.
Saturday, May 17, 2025
Hi💜 Thank you for your feedback 🙌 Notifications and app performance are essential to us, and I'm sorry about your experience. You can turn off notifications in the settings. Do you have a screen recording of the problem you mentioned to send to
[email protected] or in-app Live Help? Our team is eager to resolve these issues for you!
Brandon Enga 561
Saturday, May 3, 2025
you have to pay to really do anything. tried it for a week premium. Let's just say the advanced search option is a lie, it doesn't work and they just change it back to default on you no matter the distance you have set to search. Even global. i want my 14 bucks back. this app is as trash if not more than all the others.
Hily Corp.
Saturday, May 3, 2025
Hi from Leo! Thank you for your feedback 💜 On Hily, you don't need money to chat with your matches. It seems like your filters keep resetting due to our search algorithm. Please contact us at
[email protected] or in-app Live Help, so we can address your refund request and help with the issues you've encountered. Your experience matters to us! 🙌
James Sabatino 409
Wednesday, April 16, 2025
Sure, right now it takes my Goose Pixel Pro 9XL almost 10 seconds to register a typing input. Doesn't meter if it's a single character, autocomplele or not. It's actually faster for me to type the whole comment into a note pad and then compy/paste it in. I wish I could copy a video from this phone because it just took 11.7 seconds to recognize my typing of the word "hi". So long that I gave up. Edited
Hily Corp.
Wednesday, April 16, 2025
Hi from Kate! Thank you for your feedback 💜 We understand how crucial a smooth user experience is, and we're dedicated to resolving any technical issues. Could you please share specific bugs or glitches at
[email protected] or via in-app Live Help? Your feedback will help us enhance Hily's performance for all users 🙌
Drew Holliman 134
Monday, April 14, 2025
The chat is not robust, the paths to actually connect with people is confusing, and it's constantly showing me profiles that are way outside of my preference settings. If this is a 'feature' hidden behind a pay wall, then this is simply an app built to take your money for almost nothing in return. $40 a month for a service to MAYBE talk to people? The platform is not robust enough to justify the price. Very feature-light and it doesn't appear to take preferences into account. Save your time.
Hily Corp.
Monday, April 14, 2025
Hi from David 💜 Thank you for your feedback! I’m sorry to hear about your experience with our app. Basic features like chatting and setting preferences are free. Profiles outside your preferences may appear if no local matches are available. Please contact
[email protected] with more details so we can help you and improve your experience 🙌
K Lw 133
Thursday, January 2, 2025
Hily is probably the worst app in terms of trying to find exactly what you are looking for in a partner. The filters constantly reset themselves when switching between functions on the app, the location filter doesn't work 80% of the time and also resets itself seeming randomly. The premium upgrade doesn't offer any real benefits either. I read all the guides in the FAQs sections for using the filters correctly but to no avail. I reached out to the customer support too but not helpful.
Hily Corp.
Thursday, January 2, 2025
Hi from Leo! Thank you for your feedback 💜 I'm sorry your experience wasn't satisfactory. Our team is committed to improving features, including filter stability. Please send details to
[email protected] or in-app Live Help so we can investigate filter reset and location issues. Your feedback helps us enhance the user experience. 🙌
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