Gina Mackey 10
Friday, July 4, 2025
I did love this game...but for some reason, it wouldn't let me sign in and set me back to level 1 after I made it to level 1000 something. Not cool. And I have to rebuild? I lost ALL my photos and progress... UPDATE: Turned out it was user error because my phone was being stupid. 🤦♀️ But now? I not only have my original back, but gained a new one. MORAL: MAKE SURE IT'S NOT YOUR ERROR BEFORE REVIEWING! Edited
DRIMAGE Co., Ltd
Friday, July 4, 2025
An Island created for healing. We are BTS Island: In the SEOM.
We apologize for the inconvenience caused.
However, it is hard to specify the issue based on the information you have sent us.
If you continuously experience log-in issues, please inquire through in-game [settings] - [inquiry].
We will be more than glad to guide you.
Thank you.
somya sood 22
Wednesday, April 30, 2025
The game is stuck at "Checking for updates" and won’t load. I’m Somya, and I’ve already tried restarting my phone, reinstalling the game, and my internet connection is working perfectly. There’s no update option in the Play Store either. Please fix this issue — I really enjoy playing BTS Island and don’t want to lose my progress. I’m on version 2.16.0. Thank you! I give this a 5 star but just wanted you to notice that's why.
DRIMAGE Co., Ltd
Friday, May 2, 2025
An Island created for healing. We are BTS Island: In the SEOM.
We apologize for the inconvenience.
We were eager to help, but there are limits on what we can do through review responses.
We kindly ask you to send your inquiry through [1:1 inquiry] from our official homepage customer center.
Then we will try to help as fast as possible.
Thank you.
Patricia Knauff-Sylvester 13
Monday, August 12, 2024
The graphics are super cute, and the game concept is good for a match 3 game. However, the game doesn't seem to be able to keep up with the power-ups in the puzzle. For example, when a bomb should be created, a top is created instead... it's this way with all the combinations of power-ups. The gameplay doesn't correctly register what power-ups should be created. It's not as responsive as Candy Crush or Toon Blaster. There's other improvements that could be made, but I've reached my text max. Edited
DRIMAGE Co., Ltd
Tuesday, August 13, 2024
Hello, This is Rhythm Hive.
Thank you for your precious review.
We will try to conduct an internal discussion on the valuable opinions you have delivered.
If you have any questions, please send an inquiry to the in-game [Setting - Support - Support Team] - [1:1 Inquiry]. Then we will support you as fast as possible.
Thank you.
Maryanne Lee 51
Wednesday, June 29, 2022
Overall, colorful game. But the app crashes and it takes a while to connect to my Google Play account. It also takes a long time to load. I was looking forward to playing this game but the app crashes, the app has issues connecting to my Google Play account, I can't change my nickname, and the app takes a while to load. It's hard to see the tiles as they're all the same color. I've been seeing black squares flashing when I'm doing the puzzles. The hi-res versions of the photos aren't viewable. Edited
DRIMAGE Co., Ltd
Tuesday, June 28, 2022
An Island created for healing. We are BTS Island: In the SEOM.
We apologize for the inconvenience caused.
We'll strive our best to resolve the problem asap by informing the corresponding department.
Once we have confirmed more details, we will further announce.
If you've any other questions, please feel free to contact us.
Thank you.
Alaster Lee 36
Friday, September 2, 2022
This is the best game I've ever played. The plot is good, the game levels are fun, and overall it's an amazing game! You can join clubs, compete with other players world wide. The 7 members are created so accurate! You can unlock clothes, hats, accessories, and even photo cards! The games made by the members are so cool. You have choices you can make! If you do want to buy something in game it's really cheap not many things go above $30.The gems, coins, and even power ups are easy to get! 100/10
DRIMAGE Co., Ltd
Tuesday, September 6, 2022
An Island created for healing. We are BTS Island: In the SEOM.
Thank you for playing our game.
We will keep your love in mind, and continue to provide a better game environment.
We will strive our best to provide SEOMERS with quality service.
Hope you'd continue to enjoy the gameplay.
Thank you.
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