Crystal Jones
3
Saturday, June 28, 2025
Really have loved the content on the app and it's format works well. Recently, 06/01/25 and on, though it has had a huge playback error that I can't get resolved. It "double plays" whatever is clicked on, so there is a horrible echo that makes it unviewable. When you pause whatever is playing, the duplicate continues to play underneath, but now you have no video as it is paused. I've deleted and reloaded the app, open closed, and made sure it's updated 06/28/25. Can't find help so I came here.
Minno Kids
Wednesday, July 9, 2025
Hi there, we’re so sorry for the issues you’re experiencing. Could you please send us an email at
[email protected] and include your Minno email and device details, please? We’d love to help get this resolved for you. Thank you!
Caleb Wells
57
Sunday, May 18, 2025
I used to be able to cast to the TV from my devices since it doesn't have a Samsung TV app, but with the recent update it no longer has a cast button. When I try casting my entire screen, only the audio comes through and not the video. Also, whenever I pause a video and and then play, it plays multiple audios over each other (like the original pause point and starting over from beginning). App was not tested well before the update.
Minno Kids
Friday, June 20, 2025
Hi there, we wanted to let you know that the casting feature is back and everything should work as expected! Please update the app to the latest version, and try again. If you still have any issues or if there's anything else we can help you with, please email us at
[email protected]. Thank you!
FuzzySquirrel25
4
Sunday, May 25, 2025
We have enjoyed this app for a while along with it's great Biblical focused content but since the latest update it took away the "cast" ability to put it onto our TV's. Also audio does a weird looping effect when you pause causing a desynchronized double audio. we have emailed minno support multiple times and it has been at least a month now with no reply nor fix. This is our last ditch effort to get this resolved before we unsubscribe since the app is unusable.
Minno Kids
Friday, June 20, 2025
Hi there, we wanted to let you know that the casting feature is back and everything should work as expected! Please update the app to the latest version, and try again. If you still have any issues or if there's anything else we can help you with, please email us at
[email protected]. Thank you!
3D Buckeye
56
Sunday, April 20, 2025
We paid for the annual subscription and really like the content, but in the past week the app no longer works on our Direct TV stream devices. it shows that the Minno app is installed, but there is no "Open" button to click so we have no way to launch the service we paid for. 2025-04-20, Developers released a new update and everything is working again! Edited
Minno Kids
Tuesday, April 22, 2025
Hi there! So happy to see it’s working again! If you need anything else don’t hesitate to reach out at
[email protected]!
Tammy Goan
11
Monday, April 14, 2025
Since the latest update as of 4/8/25, the app no longer works on any of my Android TV devices. It still works fine on my phone, but my son is very upset that he can no longer watch his Veggietales on our Minno TV apps. I have contacted customer service, and so far, nothing has been done to help fix the problem. I am considering leaving Minno and subscribing to Yippee instead. Please, developers, fix the problem with the Android TV update!
Minno Kids
Thursday, April 24, 2025
Hi! We published an update yesterday that addresses the issue.Would you please make sure you're on the latest TV OS (we support OS 7.1 and up), uninstall and reinstall the app, and try again? If you have any other issues, please reach out at
[email protected]. Thank you!
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