Fjodor Heer 127
Wednesday, January 8, 2025
Use to be great, used it for years. Now the app is telling me I have to pay. Yeah no, 100 other free apps that do the same thing. It doesn't just block you from making new invoices, which would be fine, however, now it won't even let you into your account to look at past invoices or any associated information without paying, Including client email addresses etc. There is currently a class action lawsuit in the works, because this is literal ransomeware. Edited
Joist Software Inc.
Thursday, January 9, 2025
Hi Fjodor, please reach out to us through the app so that we can assist you with getting access to your account data.
Glenn Grosseibl 4
Friday, July 18, 2025
I have used so many different types of programs and apps in the past but this exceeds any expectations... ...update 2025 this has turned into a money grab like so many others it's a shame used to be great but now just costs way too much. greed will kill you!! now I can't even access my account to access my customer lists or old bills or estimates because it locks you out completely when you cancel.
Joist Software Inc.
Friday, July 18, 2025
Hi Glenn, thank you for being with us over the years. The app does require a paid subscription as of August 2024, however if you just need to export your account data please reach out to our team at
[email protected] and we can assist you with that.
A Google user 2
Wednesday, July 16, 2025
They are becoming greedy. It once was free. Then they started charging. I was fine with that. Then a few months goes by, they up the monthly cost. Once again, I can handle that. Now, two-three months later, and again, they are upping the price. Im not okay with it this time. At their current rate, in 6 months' time, it will be $40 a month. I'm inches away from finding another quote app. There are very many to choose from. I don't need to fund a greedy developer.
Joist Software Inc.
Friday, July 25, 2025
Hi Steve, appreciate you sharing your experience. If you were on the free plan which ended in 2024, I can see how you feel this way. We offered Joist free for nearly a decade, but we simply can't anymore. The price increase for Pro/Elite users was our first since Sept. 2023 and I assure you we always try to avoid increases for as long as possible.
Ron 1
Wednesday, June 11, 2025
you know my company has been using joist since it was free and while I don't mind paying for a product it seems like it glitches out so much more and every year there is a price increase too keep your current plan. it just feels like the performance isn't what it used too be but they want more money for subscriptions and if you don't pay it you loose everything. The glitching changes I'll change my review and if they keep raising the prices I'll start looking for another company too partner with
Joist Software Inc.
Friday, June 20, 2025
Hi there, we understand your concern and appreciate your support thus far. We’ve added a ton of new features over the years with lots more coming! Our mission is to support trade contractors like you by continuing to improve the app. Please feel free to reach out to us at
[email protected] we can help find the right package and price point for you.
Billy Ballard 1
Wednesday, June 18, 2025
Was good in the beginning, I had this software for 9 years. The issues with customers not getting their emailed invoices when I have been using the same email for clients for many years. I spoke with email provider for the customers and joist has spam in there domain name that causes it to kick back. Joist refuses to fix the issue and I know it's on them. Edited
Joist Software Inc.
Friday, June 20, 2025
Hi Billy, we'll always try our best to help with issues like this, but some email service providers may simply filter emails incorrectly. We send millions of emails for Joist customers every month largely without issue. Circumstances for email issues can change day to day, so please reach out anytime and we can always look into this for you again.
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