Tanya Reichert 5
Saturday, March 8, 2025
**** i had given this 5 stars but now that they have added ads its affecting game play. I have lost seversl hands because the ad pops up in the middle of game play. And the high roller table keeps freezing. Tried to get ahold of support and got no response.****** Great but frustrating. Great bonus and free coin options. Edited
Murka Games Limited
Sunday, March 9, 2025
Hi Tanya!
Sorry to hear about your experience. Ads help keep the game free and improve it, but we understand your concerns and will pass your feedback to the team. For freezing issues, please check your internet connection, free memory, and RAM. Reinstalling may help. If the issue persists, please contact our support team. Best wishes! {15}
A Google user 11
Monday, March 23, 2020
By far the worst poker game of them all. I'm pulling 960+ Mbps speed and it constantly freezes up and I am forced to exit the app. Rarely does it last even 5 minutes. I have apps that are double the size of this one and have NEVER had any problems with connections. In reading the responses in the reviews, I see alot of outright lies. " You play exclusively real people from around the world"....LIE, it's extremely obvious which players are BOTS. "Freezing is connected to devices" ..LIE.
Murka Games Limited
Tuesday, March 24, 2020
Greetings! Thank you for raising your concerns.
Please contact us via the game support or at
[email protected] and share as much information as you can. We will definitely investigate your case.
Have a good day!
Text Print Design (Penny) 103
Wednesday, July 19, 2023
The beautiful graphics don't justify the heavy usage of ads or the incessant pleas to purchase the in-game booster packs. At first, the game will feel easy. But after you get through the first few levels, they really want you to buy the boosters. When you open the game, you are bombarded with real money options. For some reason, the game is refusing to move past the real money ad on my screen and won't let me play at all. I've already tried refreshing the app and restarting my phone.
Murka Games Limited
Thursday, July 20, 2023
Greetings, Penny.
Sorry for the inconvenience you've faced. If the issue persists, please contact our support team using this email:
[email protected] or this form: http://bit.ly/contact_SHP
If possible, attach a screenshot of the issue.
We will be happy to assist you.
Have a great day! {41}
Shelley Beatty 8
Monday, July 29, 2024
This game really has gone downhill. I loved this game when it first came out, and then they incorporated thoughts, and now the game is an absolute nightmare. Not to mention, when it updated about a week ago, we now have to watch ADS, and I pay for VIP, and that is supposed to stop the ADS. It is absolutely infuriating, and i'm not talking about their seven pop ups to buy chips. Actual ads for other games that you are forced to watch, and i'm about ready to dump this game. NOT WORTH THE HEADACHE!
Murka Games Limited
Monday, July 29, 2024
Hi there, Shelley.
Please rest assured that we are constantly working on improving the game, and we greatly appreciate your feedback. We will make sure to forward your review to our development team so that we can continue to enhance the experience for all of our players.
Thank you, and have a wonderful day! {15}
A Google user
145
Saturday, March 21, 2020
I just downloaded the app today... I was having fun playing and got to level 5 (i think) when i suddenly lost connection. I haven't been able to get on and play since, even when my signal improved. I have restarted my phone several times, switched back and forth from wifi and data, i even deleted the game and reinstalled it. Nothing worked. I've been trying to get back on for 3 hours! If this hadn't happened i would have given it 5 stars.
Murka Games Limited
Saturday, March 21, 2020
Greetings, Kirsten! We're sorry to hear that you're having this issue.
We'd love to help, so please contact our support team at
[email protected] and they'll help you get playing again!
Looking forward to hearing from you.
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