Eben Wight

You guys are doing a really, really, good job with this one. it needs a branching, and filterable, inventory tree/taxonomy. a lot of customers need something that isn't *for any car you can buy* and it's finding the customer *that* part that is the real trick but, the features the current app has come really close to living up to their potential and are useful, decidedly unlike *another botched app opportunity* we don't need to bring up ** Edited

FL Bill

while the new app works, we miss the ability of the old app to add vehicles. The new app forces you to make a cart and it is cumbersome to switch between vehicles. With the old app you could add cars all day, but the new app does not allow you to just add a car without starting a cart. So as cars arrive we need to get them in the system and we may have to do a few in a row. Like in the morning during drop off. With the old app this was pretty easy.

Rob Fann

I prefer the old app but it stopped working. this is too much, I'll order at my desk when I'm creating my customer's quote. I tried to tell my local rep my issues but they obviously went unheard. The biggest thing I miss is so simple but again unheard, just being able to make notes like mileage or other items I want to remember when estimating repair. Hopefully someone that can actually at least this minor annoyance.

Stephen L

Where is the O'Reilly app for the non-professional who uses their local O'Reilly's to maintain their own vehicles? No, it's not the big bucks account of a professional, but it is customer service. Where I used to live, I had an Autozone nearby. I used their app to keep track of my cars and help me order parts and supplies when necessary. Autozone has good customer service and is DIY friendly. O'Reilly Auto Parts does not.

Will H

First call app was discontinued to force everyone to use this one. The VIN scanner doesn't seem to pick up as well on this app, the notes feature we used on every vehicle is not present, and I don't see the vehicle list. This seems more like an app for a DIY customer or a mobile tech that wants to order parts on his/her phone than an app for a shop. I would rather the First Call app be brought back than try to make this one usable, but at least make this one usable before disabling the other.