Prabhu M 2
Monday, June 30, 2025
👎The app is easy to navigate. That's about it. Everytime you open it freezes, it's been this way since the beginning. You open and click on a room, it shows a second and freezes for few seconds, plays 2 secs and freezes 10-20 seconds. then plays 2 seconds then freezes. Opened a ticket within the app and they respond fast but issue hasn't been fixed. uninstalled reinstalled, logged out logged back in not fixed. $40/month ⁉️⁉️ Will you be okay to pay Netflix $40/month and freeze on you?
Mary Mann 6
Tuesday, February 22, 2022
Buggy as hell. I registered and got my permissions set up. Log in, there are the 3 cameras I requested. Tap on any of them, nothing happens, but the 15 minute timer is already running and it takes away one of the 3 allotted logins for the day. I closed the app and reopened, same thing- no video will play, timer running, login 2 out of 3 was listed. Gave it a few hours before logging in again, and it says I've already used all my logins for the day. Fix your app.
Peanut Butter and Jelly TV
Friday, June 24, 2022
Hi! We're sorry to hear that you're experiencing some problems when attempting to view from the app. At your earliest convenience, please send us an email at
[email protected] so we can quickly diagnose and assist in your viewing resolution! Your experience is our top priority! We look forward to hearing from you soon!
Matt Cannizzaro 1
Monday, August 15, 2022
***UPDATE*** My issue was due to the childcare center not approving my account in a timely fashion. I think most of the problems with the app are the result of the facilities themselves or local and state regulations. As unfair as that is, those issues still impact my rating. *** Wouldn't let me log in. Changed my password, still won't let me log in. Changed my password again, still won't let me log in. Edited
Peanut Butter and Jelly TV
Wednesday, August 17, 2022
Hi! Thank you for your review. We're sorry to hear that you're still experiencing some problems when attempting to view from the app. At your earliest convenience, please send us an email at
[email protected] so we can quickly diagnose and assist in your viewing resolution! We look forward to hearing from you soon!
A Google user 7
Wednesday, October 9, 2019
Never remembers log in. Doesn't remember or save pin or finger print scanner and annoyingly asks every time at log in. With update no improvements to these issues. Also, with new update keeps asking me to agree to new shield technology. Just one more annoying thing to make logging in take too long and to getting to cameras. I do not recommend this app but no choice as this is what my child's school uses.
Peanut Butter and Jelly TV
Friday, October 11, 2019
Hi S. Vasquez!
Thank you for your feedback. Be sure to click the remember check when logging in. Also, once you are in the app, agree to the biometrics login for added convenience. Reach out to our support team if you are having any further issues!
A Google user
1
Friday, February 7, 2020
Since school switched to this system it is ALWAYS FROZEN! It says you have signed on more times than you have, but then again after it just sits Frozen, and shows old pictures from hours prior, you are forced to sign out and try to sign back in to check on your child! Very frustrating, and annoying.
Peanut Butter and Jelly TV
Friday, February 7, 2020
Hi Christine! We’re sorry to hear that you're experiencing some problems when attempting to view from the app. At your earliest convenience, please send us an email at
[email protected] so we can quickly diagnose and assist in your viewing resolution! Your experience is our top priority! We look forward to hearing from you!
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