Stimp 12
Tuesday, July 8, 2025
Thank you. I've logged in many times now and don't have to close out 10 ads each time. I love it! Just get to play the game and if I want to buy chips....they're there and well priced. Thanks for removing all the pop-ups Update, they've added 7-10 pop up ads back to the game when you first start. If people want to spend, they'll find your shop. you're now just causing an inconvenience. Back to 1 star Edited
Playtika
Thursday, July 10, 2025
Hello, Stimp! In case you encounter any issues, please send an e-mail to
[email protected] or go here to open a ticket: https://playtikaprod.service-now.com/wsop?id=wsop_contact_us, and our colleagues will provide you with the proper assistance. Have a great day! 😏
Tanya Hamilton 228
Sunday, July 6, 2025
1. Pop-ups are ridiculous! 5, 6, 7 pop-ups every time you log into the game. More pop-ups when you play any of the games and return to the lobby. More pop-ups when you complete their mini games like the Video Poker, Daily Blitz, wheel spins, and Lightning Lane. Many times, there are pop-ups while you're playing on the table, and those are the most frustrating ones because numerous times they have caused my screen to freeze up forcing me to close out the app and restart it, losing all momentum.
Playtika
Thursday, July 10, 2025
Hello, Tanya Hamilton! Thanks for being part of our community. We need to look into this situation. Please send your details to
[email protected] or go here to open a ticket: https://playtikaprod.service-now.com/wsop?id=wsop_contact_us - we will do our very best to properly assist you. 🌺
Blake S. 395
Saturday, June 14, 2025
Why do there have to be so many pop ups? It's incredibly annoying. You get between 4 and 10 pop ups every single time you open the app. Once you get into a table the game is fine, but getting there is really frustrating for no reason. I feel silly opening the app in public because the art on the pop up ads is embarrasing. I just want to play hold 'em online, I don't care about the minigames, sales, or events. The pop up ads are seriously awful, it shows no respect for the player base (customers)
Playtika
Tuesday, June 17, 2025
Hey there, Blake S.! The amount of pop-ups is balanced and focused on the special events and challenges, which I'm sure would enchant you as well. You should give it another try; we would appreciate it if you could increase your star rating afterward. Thank you! 😏
Young Lee 173
Tuesday, January 14, 2025
It is a lot of fun! Its very exciting game. however, for some unknown reason the game crash every five minutes! I installed and uninstalled more than 30 times hoping that will fix the issues! It is very frastrating when I'm about to complete a task or about to win a big hand, the game just crashes and I lose everything that I won ! I spent couple of weeks to be where I'm at but despite all my effort to advance to the next level, crashing does not stop and I'm very disappointed! Edited
Playtika
Wednesday, January 15, 2025
We truly appreciate your enthusiasm for the game and understand how disappointing it is when it crashes, especially during crucial moments. Your efforts to improve your experience are commendable. Please reach out through the game for more details on the crashing issue, as your feedback is vital for us to enhance gameplay.
Mike Garcia 12
Wednesday, July 16, 2025
The almost endless number of popups immediately after opening the app makes me not even want to play sometimes. I know it's petty and may not be a big issue for some, but I find it annoying. can't even go to the lobby after a game because of course I will have to endlessly find and click the little X about 3 times before I can do anything. I'll consider spending a couple bucks here n there if you all get rid of this ca ca. Whatever haha
Playtika
Monday, August 11, 2025
Mike Garcia, we appreciate the feedback! Please feel free to give us suggestions on how to make the app better for you at
[email protected] or simply go here to open a ticket: https://playtikaprod.service-now.com/wsop?id=wsop_contact_us. 💜
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