sean green 10
Friday, July 11, 2025
this app stinks. it keeps saying it's linked but that I did not use my machine. I enjoy using it while traveling, light and compact, and works well, but I have to track my data to keep my job. if I can not prove I'm using my machine, I will lose my license and my job, so it's pretty important. I have tried all the on, off restart tricks and nothing is working. deleting and re installing the app did nothing as well.
Resmed
Friday, July 11, 2025
Thanks for reaching out. We’re sorry to hear about the connection issues you’re experiencing with the AirMini app. For further assistance with this, please refer to the Support section of the app or email our technicians at
[email protected] and they would be glad to assist you with this more directly.
Sam Sutton 0
Thursday, July 17, 2025
the ap is ok but it's lacking, im a truck driver and a mariner so I have to have yearly physicals. during those physicals I need a printable pdf proving usage to put in my file. this app shows all the data needed but does not put it in an easily transferable and readable format. I did the download data but the doctors did not like the format it was in even though it did show usage. I was hung up at the doctor's office for hours before they finally approved it. going back to Phillips? maybe.
ResMed
Friday, July 18, 2025
You can check with your doctor to see if they can print the report directly or use our dealer locator to help find equipment suppliers who may offer this: www.Resmed.com/en-us/sleep-apnea/buy-cpap-supplies-online/. Note: AirMini data may not meet DOT compliance needs.
Mark Spremulli 4
Friday, May 30, 2025
Used to be great but the latest update broke the app. it still functions but no longer imports sleep data. it says it's syncing but nothing shows up. Resmed response was essentially "not our problem" contact whomever sold you the machine. Which is total baloney as Resmed is the one to make the app. please fix quickly, some people are having issues with this
ResMed
Thursday, June 5, 2025
Thanks for letting us know. I've reached out to our internal teams to see if there are any other reported issues. You can attempt to uninstall and reinstall the app and see if that helps resolve the issue. If not, you can reach our myAir technicians directly through airminiappsupport@Resmed.
A Google user 11
Monday, December 31, 2018
The earlier version would lose its connection with my smartphone and had to be re-paired with every use. This version pairs with my phone and the the app just stops working. Please get it right soon! Well the latest update is out and now it's back to needing to be re-paired every time I use it. It'll stay connected overnight on the nightstand OK. But if I unplug the machine I have go through the pairing process again. I just quit using this app. Love the AirMini, hate the app!
Resmed
Wednesday, January 23, 2019
Hi Jeff, You can reset your connection w/ these steps: 1. Unplug/replug the AirMini, 2. Open the app on your phone, turn on Bluetooth, 3. Wait for 30+ seconds, 4. Once connected, the symbol on your AirMini should be solid blue. The app will also tell you that your AirMini is connected. If you experience more issues, please call us at (800) 424-0737
A Google user
36
Saturday, July 13, 2019
Could be awesome if it would retain authentication and could be shut off on phone. Unfortunately neither is true. Every night, I have to pair and authenticate. Seems to be a common issue. Uninstalling and reinstalling per tech suggestions is pointless. The air mini is awesome, but this app is it's Achilles heel. Resmed seems to be in denial or chooses to ignore the issue. Machine is saved in bluetooth devices, so why isn't the authentication? Expensive brick without full functionality.
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