A Google user 14
Thursday, December 16, 2021
The app seems to do what it promises. It's a pity though that the camera part cannot switch between front and back cameras (taking a picture of a spot on my cheek was only possible by trial and error, fortunately autofocus did work). I didn't find a possibility to import a picture as an alternative. The prices of the plans I find rather steep for an app that basically uses software to try and detect if a spot needs attention from a physician, even if development may have been be expensive
SkinVision B.V.
Friday, December 17, 2021
Hi Ted! Thank you for your feedback on SkinVision :) Unfortunately, as quality of front cameras varies and conditions are most likely not met, the quality and accuracy of our service requires that photos are taken with the back camera. Please let me know if you have any other questions
[email protected].
Gabi | SkinVision
Mon Barter 3
Monday, July 1, 2024
The capturing process is quite slow, making it less user friendly to capture a spot in an awkward position. It is also missing the ability to relocate a scanned spot if it's been placed in the wrong location. Lastly, there no indication that a reminder has been set up successfully so I don't know if itvis actually set up or if I have just fiddled with settings.
SkinVision B.V.
Tuesday, July 2, 2024
Hi Mon 👋 It sounds like the most of your concerns are easily solvable! I'd love to be able to help you out, so please message me at
[email protected]. I'll keep an eye out on your emails CS I A
Diane Wiekens 3
Friday, April 18, 2025
Could not get the camera to work, it wouldn't focus right, followed all the instructions, made sure there was great lighting, no shadows, but it wouldn't detect a thing. Tried a MUCH easier to reach spot to make sure. Read the help twice. Tried a third spot, still no way the camera would pick up anything. So it didn't work for me.
SkinVision B.V.
Friday, April 18, 2025
Hi Diane, we're really sorry to hear this — it sounds very frustrating. Could you please contact at
[email protected]? We'd love to look into it and help get things working for you. 🙏
Tabea 17
Tuesday, July 11, 2023
It would be such a benefit if you could add least let the self tracking function be used for free, so that you can document the changes of your moles with Fotos over time. I find it unnecessarily greedy to even want money for that. The AI function for detection is a service I am willing to pay for, but the foto saving function not. If I take a second photo of a spot, it only offers the option to analyse (after which I cannot save the photo if I don't pay) or retake the photo... Edited
SkinVision B.V.
Thursday, July 13, 2023
Dear Tabae,
Could you please contact us so we can resolve your issue? As I stated before, it is possible to use our self tracking for free and we would love to help you use it. Our email is
[email protected], we look forward to hearing fro you.
Kind Regards,
| SkinVision
Robert Beckett 0
Friday, February 20, 2026
excellent app. Easy to use and results are very quick. Definitely reassuring about those worrying skin blemishes. Also a speedy diagnosis for anything of concern
SkinVision B.V.
Friday, February 20, 2026
Thank you so much for your kind words 💙 We’re really glad to hear that you find the app easy to use and reassuring. Providing quick guidance when something feels worrying is exactly why we’re here. If you ever have questions or need support, you can always reach us at
[email protected] 😊
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