Zoey Anderson 24
Sunday, July 6, 2025
terrible app. loses your password then rejects a new password because it's been used before. and then it just spins and doesn't go anywhere. it also defaults to sign up rather than log in, so you enter login info, and it fails, because that email has already been used. I don't want to spend 8 minutes battling login screens just to order some food. I will skip this and call from now on and save $1.49. Edited
Slice Solutions, Inc.
Monday, July 7, 2025
Hey Zoey, we sincerely apologize for the frustration that was caused. We will make sure to pass along this feedback to the appropriate department. Please contact us at
[email protected] at any time if you need any additional support.
Sean S 9
Thursday, June 19, 2025
Used to be a great experience, but has gone way downhill. Order tracking is useless, as the last few times I've ordered the actual delivery time has exceeded the estimated time by at least 30 to 40 minutes. Food has been arriving cold, so not sure if that is an app issue or restaurant issue (they use their own drivers). Customers also need the ability to rate a restaurant for EACH order ... not just once!
Slice Solutions, Inc.
Sunday, June 22, 2025
Hey Sean, we're sorry to hear about the recent issues. We'd like to look into the delivery delays and cold food, especially since the restaurant uses its own drivers. Please send us your order details at
[email protected] so we can make this right.
Jason Regalmann 20
Friday, May 23, 2025
App is trash. Ordering is easy, they charge a "convenience fee", then proceed to tell you your order is ready more than 35 minutes before the order is ready. Then the inconvenient wait that you won't be reimbursed for. Support is a complete joke. Domino's is just a easy to order from, if not easier. Their Tracker is accurate to the second and no headaches or wait after you're told your order is ready. I've uninstalled, and will never recommend this app to anyone in any capacity!!
Slice Solutions, Inc.
Thursday, May 29, 2025
Hi Jason, we're really sorry to hear about your experience. The local support fee helps fund technology and services that support independent pizzerias, but we understand that doesn’t excuse the inconvenience you faced. We’ve identified your account and have sent you an email with a resolution. Thanks for your feedback!
Michael Hatch 20
Wednesday, June 11, 2025
Don't believe the no fee claims. I was placing a pickup order at a pizza place near a hotel I was at for the weekend, which had a service fee online. It recommended this app saying "avoid fees" so of course I want to save money so I follow the link and provide my info despite not wanting to, only to get the same fee but find the total price about a quarter more than just using the browser. It's a lie and waste of time. It ended up being almost $2 cheaper, just calling and paying there.
Slice Solutions, Inc.
Friday, June 13, 2025
Hi Michael! The Support Local Fee helps us develop the new tech and services that keep pizzerias thriving. The small fee also keeps online ordering costs at an industry-low for local pizza shops. That said, we’re sorry for any confusion caused, feel free to reach out at
[email protected] for more information.
Sola Balisane 28
Wednesday, June 25, 2025
3 years later and I still love this app. Pizza restaurants have a great variety of food in my area, so I basically don't need any other delivery app. Easy to use and treats the restaurants better than other online ordering options, and the fees are actually reasonable. Customer service has been excellent every time I've had to contact them, which has not been often. All my little neighborhood joints are on Slice. Edited
Slice Solutions, Inc.
Friday, June 27, 2025
Hi Sola, thank you so much for the amazing review! We’re thrilled to hear you’ve had such a great experience over the years. It means a lot to us that you enjoy the variety, ease of use, and support for local pizzerias. We appreciate your continued support, here’s to many more great meals!
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