Luke Dahl 56
Monday, June 2, 2025
App constantly deletes hidden files! I've lost over 50 valuable files due to this app. The files are hidden for a few days & then after that the app says they're no longer accessible. The "find file now" feature does absolutely nothing to regain access either. Beware! Do not hide a file with this app that you aren't prepared to lose permanently!!! EXTREMELY disappointed that I've lost my files and I paid this app to secure them! Can't put a price on my loss!
GalleryVault Developer Team
Tuesday, June 10, 2025
Thank you for reaching out to us! We're here to help you resolve any issues or concerns with GalleryVault. If you haven’t deleted the app data or changed your phone, you can use the Find Lost Files feature to recover your data. All files added are encrypted and stored on your device. If you need help,please contact us at
[email protected].
V 37
Thursday, June 26, 2025
03/11/2025 update: Came back after a couple of year and it has gotten worst. An ad after every action sucks. like right after I installed and open the app, bam!! here an ad ========= old review under ===== I deleted because of a Google play warning ⚠ alert. I panicked and didn't remember to export my files. Is there a way to get them back? Update from 5 years ago, after having it for 5 years. I deleted it again due to all the ads. After every user action, there's an ad. Edited
GalleryVault Developer Team
Tuesday, March 11, 2025
We’re sorry to hear you're experiencing issues, and we truly appreciate you bringing this to our attention. To assist you better, could you kindly provide detailed information and email it to
[email protected].
Radford Hunt 2
Monday, July 18, 2022
I do not appreciate being hounded for five stars. Once again an upgrade that ruins the experience. Now if you download a video it interrupts you when the download finishes, no matter what you have gone on to, and makes you click just to say you dont want to play it now. How foolish and a waste of users time. If I wanted to play it now I just would have done that. Edited
GalleryVault Developer Team
Thursday, July 28, 2022
Hi. Thank you so much for your feedback. The reason why we set this dialog is convenient for users to play the video with just one click. Sorry about causing you unhappiness. We are always working on improving our product and interface. If you have other problems, you can send more details via
[email protected].
A Google user 10
Monday, June 17, 2019
Been using this app for years but now it's trash. Your photos will get corrupted, you can't import/export too many files, and it gets worse every update. If you have photos, export little by little (about 100 max) to save your photos. Using Android's encryption option is a better option than this depending on who or how you use your device.
GalleryVault Developer Team
Tuesday, June 18, 2019
Thank you for your feedback. Could you please tell us what did you do before this issue occurred? And it is better we can talk in email so that you can mail us some screenshots or logs. Our email address is
[email protected]. Thanks.
Ahmed Fayaz 6
Monday, February 8, 2021
I would've given it a zero star rating if possible. Lost all my files, that were backed up to the cloud. No real support offered from the developers. Initially was disappointed, but due to the lack of support just pissed now. What's the use of having a cloud back up option if you can't restore anything from it after resetting your phone.
GalleryVault Developer Team
Friday, February 19, 2021
Sorry about your problem. Which email address did you use to log in to GallerVault? Let’s check it for you. We will reply to you as soon as possible.
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