Brian Thongkham 7
Friday, June 6, 2025
I was excited to play the game and know the story but every cut scene has no translation so you don't know what's going on at all. The animation is good and everything else looks great! but can't play something you're not invested in. I'm that type of player who pays attention to the storyline and wants to "understand" what I'm hearing. So eventually I can't play if I don't understand until they fix it which I thought it was common sense to have translation options
USERJOY Technology Co., Ltd.
Saturday, June 7, 2025
We have received your suggestions and complaints and will continue to improve the gaming environment.
If you have any issues in the game, please report them through customer service, and we will keep a record of them.
Thank you.
Russel Lara 8
Saturday, June 1, 2024
I like the game but somethings about it already bugging me or erking me. The game keeps crashing randomly... Need to fix that. 2nd thing is, lack of progressing. I have to wait to get xp and other mats just to upgrade the hero unit and you cap us at a specific story part progression. That's not cool. Should not be forcing us to buy any sort of level up progress. But instead I have to wait a couple of days or so just to prog chapter 6 area. Please do better, especially more pulls on the banner.
USERJOY Technology Co., Ltd.
Saturday, June 1, 2024
Hello: As the comment channel is not a formal reporting channel, if you have any related questions, we suggest that you use the in-game reporting system to report to us. Thank you.
Jordan Tanner (TidesofMercy) 11
Friday, June 28, 2024
Love the series and the characters, the game is okay, but a bit one note with a heavy emphasis on expensive microtransactions. Many of the translation errors have been addressed. Several events so far, which is nice, and the game regularly adds characters. The game may benefit from more explanations on items, as there are several that I have no idea how to use. Costumes look nice, but are very expensive. A few characters probably need buffs. Edited
USERJOY Technology Co., Ltd.
Friday, June 28, 2024
If you have any related issues in the game, please use the customer service channels provided below to further explain. A dedicated representative will assist you. Thank you.
Customer Service Email:
[email protected]
Customer Service Reporting Area: https://www.userjoy.com/en/service.aspx?p=main
chiral fox 20
Wednesday, May 29, 2024
If you're familiar with the Trails/Kiseki series, you might expect a slow burn, or lots of dialog, or something that establishes a foundation upon which narrative and character development is built. This game opens with an abrupt tutorial, sparse lines of dialog, incredibly bad English, and a smattering of clips from the anime sans subtitles. Some of the 3D models look off. And it's basically another idle game. Skip it.
USERJOY Technology Co., Ltd.
Thursday, May 30, 2024
Thank you for your feedback. We will forward this to our devs team. Follow us on our official fan page for more information, or submit your questions to our customer service.
Customer Service Email:
[email protected]
Customer Service Reporting Area: https://www.userjoy.com/en/service.aspx?p=main
N R 56
Wednesday, May 29, 2024
Love the series but this games just alright... There's WAY too much monetization, it's unclear how to receive any of the launch bonuses (like Tita's Christmas outfit), and instructions/guides in game aren't exactly clear on how to do pretty much anything, so you kinda have to just play it by ear. Playing it more, the translation is abhorrent with misspellings, wrong names, wrong titles, inconsistent terminology etc. Only real plus is the series' music and costume art. Edited
USERJOY Technology Co., Ltd.
Thursday, May 30, 2024
Hello, thank you for your feedback. If you have any related issues in the game, please use the customer service channels provided below to further explain. A dedicated representative will assist you. Thank you.
Customer Service Email:
[email protected]
Customer Service Reporting Area: https://www.userjoy.com/en/service.aspx?p=main
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