Cindy Morgan 9
Friday, September 27, 2024
The app will freeze most of the time when trying to open after an upgrade.... like Now ! .... I will confess that the game is addictive. The side game of the beauty shop can't be played anymore because the red head that ya need to finish and move on isn't leveling up. So, the 4 combinations with that red head in it can't go any further. It's irritating b/c that's my favorite part of the game. I really wish that the app would open. I love playing this game. It's the only game that I play.
VIZOR APPS LTD.
Monday, October 7, 2024
We are sorry that you've encountered such difficulties in the game. Please send us a message via the game settings, we'll look into this situation in more detail!
Sarah Lafferty 51
Saturday, July 23, 2022
I enjoy this game, but more and more it seems to have errors such as "one time internet connection required". This requires uninstalling and reinstalling the app, and is very inconvenient. Update: It's even worse. I tried to reinstall on a new phone and lost several years of progress on the estate. Extremely disappointed and very unhappy that I ever spent money on this game. This is extremely frustrating to lose all progress on one section of the game because it doesn't transfer. Edited
VIZOR APPS LTD.
Wednesday, February 3, 2021
We're so sorry that you see this error. We're working really hard on it! Soon it will be fixed.
A Google user 2
Monday, January 21, 2019
I love the puzzle majong game, however it is too hard to complete tasks in the weekly challenges with so little life and it's extremely difficult to make progress. if you want to spend ridiculous amounts of money you will go far... also the amount of stars needed to fix up the home town is completely outrageous.
VIZOR APPS LTD.
Monday, January 21, 2019
We are sorry you are experiencing difficulties in the game! Some of our tasks may be more challenging than others but they are all possible to complete, we assure you! The game is free, there's no need to pay to proceed. You can always get some free coins in gift boxes near levels or win them in our mini-game held every Monday on our Facebook page!
A Google user
4
Tuesday, November 6, 2018
I like the game, it is cute however expensive. The value for your money isn't there compared to other games and your in game purchases don't always show up. I contacted the developer for an in app purchase on October 31, here it is November 6 and 8 emails back and forth and still no resolution. I followed their instructions, sent a screen shot and at one point I received an email stating they had resolved the issue when they hadn't which started the process over. I won't be recommending this game to anyone. Edited
VIZOR APPS LTD.
Wednesday, November 7, 2018
Hello, Ingrid! Sorry to hear about your negative experience in the game :( In such cases you can contact us through the game and we will sort the payment issue out.
A Google user
14
Thursday, October 3, 2019
I have been playing this game for a several years. When I switched mobile phone service, lost everything and had to start from level 1. Saw lots of changes to this game, not any to the plus side. Read thru numerous comments; many matched my frustrations: can't get past one game for days/even a week, can't complete any Expedition, experience glitches in the system. So, will be uninstalling again. Visor, don't bother with one of your canned responses. Game really isn't fun anymore. Edited
VIZOR APPS LTD.
Saturday, October 5, 2019
Hello! Please, reach us through the game (gear button at the bottom left » Help) and we will help you restore the game progress.
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