Paul Anderson 66
Wednesday, November 29, 2023
Zoho, I'm grateful to have the opportunity to deploy my business on your comprehensive suite of apps. But you have GOT to fix this one. When new Zoho users sign into this app for the first time, it asks for OTP verification...which is what this app does! So its impossible to get in the first time. The trick is to select "Problems Signing In?" when the prompt appears (it can then direct you to SMS verification), but this is not at all intuitive. My associates are very frustrated w/ this app.
Zoho Corporation
Friday, December 1, 2023
We are sorry for the inconvenience caused. We will have our support executive reach out to you as soon as possible. You can leave your good callback number, email ID, and available time for a call at
[email protected] so that our support agent will call you to solve the issue.
Ruth Armstrong 83
Monday, July 29, 2024
Absolute garbage. The same problem every time and they don't fix it. If you are logged into the system already and it kicks you out to force reauthentication, the app never sends a push notification. If you open the app to try the other authentication options, you will be stuck in an endless loop of failures. There is clearly a design flaw here, and they refuse to fix it. From the reviews here, I'm not the only one having this problem.
Zoho Corporation
Thursday, October 10, 2024
Looks like our support representative has mailed you regarding your issue. Please reply back to the email so that we can help you resolve the issue from our end.
lori ko 32
Thursday, November 18, 2021
I am locked out. I have downloaded the app and it wants to do a sms verification. Which I can not receive. Very frustrating. I wish someone could contact me at a different email address. I have reached out to zoho more than once from a different email and have not heard anything back from them. This is my work email and i am missing out on a lot of emails. Please help!!!
Zoho Corporation
Thursday, November 18, 2021
We have escalated this case, we will ensure you receive a call regarding the issue. We will help you resolve the issue ASAP from our end.
linkedin in victimforcedlabor Big Tech Abuse 6
Friday, March 8, 2024
Charge fraud. Found my original receipt showing$10 renewal&they charged $34 then argued w/ me about it. Check your invoices & make sure you're not getting ripped off. Got refunded after telling them I was disputing it with the bank. Had my information deleted. Can't delete info here because it requires me to log into the other account that's already closed. Obviously they did not delete all my information since I can still log in reporting to IC3. Too late support! Shouldn't have argued with me. Edited
Zoho Corporation
Friday, March 8, 2024
We will have our support executive reach out to you on this regard in case the issue/ concern is tied to a Zoho service as well. You can leave your good callback number, email ID, and available time for a call at
[email protected] so that our support agent will call you and discussed further.
A Google user 25
Monday, November 26, 2018
I am giving this app one star, because the login page does not support pasting a password. I use a password manager to allow myself to use long complicated passwords. It is pathetic that an app that is supposed to make security both easier and better would prohibit a user from pasting a password from a recognized password management software tool. I am going back to using SMS as my two-factor authentication option. Edited
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