31tmdavies 10
Monday, October 20, 2025
awful. makes everything difficult. too many steps to navigate. you can't edit your notes. I had to go to the search version. you can tell this was picked by the state not because it is the best, but probably because they helped someone get elected imo. even on my phone if I need to find something I can just go to to the search instead of go to settings, advanced settings, scroll down, click on this and then that and then that.
Therap Services LLC
Wednesday, October 22, 2025
Hi there, We appreciate you bringing this to our attention. To assist you further, please log into the Therap web application (https://secure.therapservices.net/) from a browser and provide additional details via the 'Feedback' link at the bottom of your Dashboard.
Kevin Connor 48
Tuesday, May 25, 2021
Issues with the app are progressively getting worse. Last week the GPS had me 6 miles from where I was actually at. I continue to get log-in errors and can not reach the server, and now with the new update I have gotten messages that the Maximum limit of Data collection has exceeded for the day, and I have been the only one working. Everytime there is an app update, it's one step forward and two steps back.
Therap Services LLC
Wednesday, May 26, 2021
Hi Kevin, We are sorry to hear that the app is not working as you had expected. We would be happy to help you out, if you could please let us know via 'My Issues' located at the top right corner of your dashboard on Therap Application from a laptop or a PC. -Omaer
A Google user 35
Sunday, April 7, 2019
The app is super useful and easy to use. For that, I would give it a 5 star rating. However, finding that "session time has expired" without warning when attempting to submit completed data is annoying and time consuming. The data is not saved and I have to re-enter everything from start to finish. I have found no way to retrieve and continue working on the expired document. Because of this annoyance, I give the app a 3 star rating. Edited
Andrea Graham 15
Monday, February 5, 2024
The app used to be usable in spite of various bugs and design flaws (not having any way to track cumulative hours for the week, for instance). But now I can't sign in at all on either one of my Android devices. I get the error message "application browser not available" even though it is. If I skip the app and try to login on Chrome directly, the resulting website is not readable because it's not optimized for mobile devices.
Therap Services LLC
Wednesday, February 7, 2024
Hi Andrea. Thanks for pointing out where we can make improvements, we really appreciate your time and feedback.
Angel Stewart 28
Sunday, November 1, 2020
Makes life easier at work, love that isp data can be entered on the app. However, it would make things easier if we could sign for unspecified meds on the app as well as log intake/elimination entries, vital signs, blood sugar readings & all other charting. I use the app to sign meds & chart isp data but then have to log in to the website either through the browser on my phone or my laptop to do the rest of my charting. If everything was available on the app it would be much less time consuming.
Therap Services LLC
Monday, November 2, 2020
Hi Angel, Currently our mobile application can be used to document T-Log, MAR, ISP Data, EVV Check-In/Out & send Scomms. Please keep sending us your suggestions via 'Issue Tracking' at the top right corner of your dashboard on Therap Application from a laptop or a PC as they help us to continue to design a product best suited to your needs. -Omaer
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