Thaine Blumer
17
Wednesday, May 21, 2025
This app may be good for highly used trails, but finding places to backpack around my area sucks. Most of the trails have little information and no hiker feedback at all. Trying to find trails by map view is almost impossible because the trails don't stand out well at all no matter the basemap layer. You can't see anything if your zoomed out very far at all. The search feature is useless too, won't find trails I know exist. A nice interface is not enough.
onXmaps
Wednesday, May 21, 2025
Thanks for your detailed feedback — we hear you. We're actively working to improve trail data, map visibility, and search functionality. Your insights help us make onX Backcountry better for all users, especially those exploring less-traveled areas. Stay tuned for updates!
Jacob Johnson
24
Wednesday, August 21, 2024
Love this app so far. Planning custom routes and trips is a breeze. The breadcrumbs feature of the tracker is very nice. Offline mode, yeah baby. I also like the detailed terrain layers. Pretty cool. All of this love does come with major issues. First almost every route I come across shows me milage that is a big bunch of BS. I really don't like the fact that the trails in the app are not milage accurate, big problem. Lastly I always have issues with waypoints disappearing while I'm on trail. :(
onXmaps
Wednesday, August 21, 2024
Hey Jacob,
Thank you for reaching out. We're sorry to learn of the trail milage issue, and your waypoint dilemma. Please contact our customer support team, and mention this review. We'd like to investigate the issue. You can reach us with
[email protected], or you can give us a call. Our phone is 4065401600, we're open M-F: 9-4 MT.
Richard Benson
1
Friday, July 11, 2025
Used this recently on a 52 mile backpacking trip. Everything worked pretty well. I used the terrain profiles pretty heavily to guage where I was and how far I had gone without checking the map too often. The satellite imagery was helpful for the same reasons and to "scout ahead". The only issue I had is when I left my phone in the sun while charging, my phones safety features shut my phone off due to heat and when I cooled it off and restarted my track I had been keeping was ruined.
onXmaps
Friday, July 11, 2025
Thanks for taking onX on your 52-mile trip — glad to hear the terrain profiles and satellite imagery were helpful! Sorry to hear about the tracking issue after the phone overheated. We’d love to hear more and see if we can help — feel free to reach out to us at
[email protected].
Phillip McSorley
69
Thursday, July 10, 2025
This app is a total no go. Extremely glitchy. the app crashes constantly, the features bring up error messages, and there are tons of local trails that aren't available. I bought the premium version because I wanted a good app. I hike around 1000 miles a year in the Colorado Mountains. I completely don't feel like this is a dependable or even safe app to use to go into remote areas. In the end the app just sucks and that's a fact. Don't get the free version, don't buy the premium.
onXmaps
Friday, July 11, 2025
We're sorry to hear about your experience and truly value feedback from experienced hikers like you. We'd love to learn more about the issues you encountered so we can make it right. Please reach out to us at
[email protected] so we can connect directly and dig in. Safe adventures!
Jamie White
18
Thursday, July 10, 2025
I just got back from a fun hiking and camping trip. I downloaded the offline maps because I knew I wouldn't have cell coverage. The HUGE problem I had was that when I needed the maps in areas without cell service the app wouldn't even launch. It would get stuck on the blue loading screen. Thank God I had a backup paper map and compass (and know how to use them). Why did I pay so much for an app that's false claims could have gotten me ☠️?
onXmaps
Thursday, July 10, 2025
Hey Jamie,
We’re really sorry to hear about your experience. Please contact our customer support we'd like to investigate your account and get you refund for your membership. Our phone number is 4065401600 and we're open Mon - Fri, 9am - 4pm Mountain Time.
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