Ruth Ann Orlansky 743
Thursday, March 20, 2025
Once upon a time, a long time ago this app automatically ran scans on the days and times I requested. I had requested a daily scan to run at 12:30 AM, and I literally could set my clock by it. At that time, it also updated its database as needed. Fast forward to today. I can request a daily scan at a given time, but it almost never happens. Most of the time I have to do it manually. I do not request an automatic database update because it does it whenever, costing me a lot of data.
Fdxiec 57
Friday, July 18, 2025
I've been a happy customer for years with no issues. After the last update, the app crashes constantly and the new feature to get your score to 100 doesn't work. Just opening that screen causes it to crash. (S22+) Edit 3: No improvement with last update. Update: Can't access support. Tap button, nothing happens. Can't update billing. Page opens in Arabic. Malwarebytes has fallen off quickly! Sad. Edited
Malwarebytes
Monday, June 9, 2025
Hi! Thanks so much for being a loyal user and I’m really sorry to hear about the crashes since the update, especially with the new score feature. We’re curious to learn more and help fix this for you. Please reach out to us via live chat or create a support ticket at help.malwarebytes.com so we can get this sorted quickly!
Elizabeth P 262
Friday, May 23, 2025
While it did help me remove a couple unwanted files/apps from my phone, it will not find the source for my phone randomly playing music. This has been an ongoing issue for the last month now, & I don't want to get it serviced yet. While it doesn't happen constantly, it DOES wake me up in the middle of the night even with my media volume turned off.. The music is in a different language, & it happens to only play when the screen is turned off. I was hopeful. Just disappointed now. Thanks anyway.
D. Forrest 154
Wednesday, June 4, 2025
Tried to uninstall and reinstall to solve problems getting this to work correctly. Caused even more problems. Think I'll forget about it. Original review: Nuisance sign in process. After signing in they send a secure code to your email. You leave app to check email, and when you come back, you have to start the whole process all over again. Edited
Malwarebytes
Friday, June 6, 2025
Hi there, we’re sorry to hear about your experience. It definitely shouldn’t be that frustrating. We’d really like to understand what went wrong and help sort it out. You can chat with us or open a ticket anytime at help.malwarebytes.com. We're here 24/7 and happy to assist!
Nunna'yo Bi'd-Nazz 1,166
Friday, June 6, 2025
appears to be a pretty damn good app, does what it's supposed to to. really easy to use, and is helpful in multiple ways... my only complaint is that when trying to check digital footprint, it doesn't really give enough time to get & enter the code you have to get. if you can't be really quick(like 10, maybe 15 seconds), you won't be able to do it 😓
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