Edward Zlatsen 43
Thursday, March 16, 2023
They shut down and replaced their old gulf pay app with this one. I never had an issue with the old app. I vastly prefer the old app. Both for design and function. They do seem to have fixed or updated some things that were broken when it released, but this app still doesn't do the most important feature from the previous app. I can't find the price of gas at a location. You used to be able to search stations to see what the prices are but they don't show it anymore.
Joe DiCarlantonio 5
Monday, November 18, 2024
First attempt to use the app was a total failure. The app found the station so I selected the pump I was at. All the app showed was "Authorizing" which never happened. I tried 3 times with no error message provided. Another attempt on 11/18/24, first the app couldn't locate the station I was at then couldn't activate a pump. Edited
Joshua Jakob 13
Monday, December 18, 2023
The app and discounts have improved over time but sometimes the receipt does not print at the pump and sometimes an error message failed to fetch come up after the pumping if gas is finished. UPDATE 12/17/23: The login process takes two tries to login and the graphic on the app homescreen is missing. Sending an email to the support address using the feedback button in the app goes to an email address that can not be delivered to. (Email error message, undeliverable). Gulf please update. Edited
Matthew Wheaton 5
Monday, July 14, 2025
Too bad you cannot give an app zero stars. First time I had issue with the app it took OVER TWO MONTHS to get an email response. Current issue, is I had to change my phone number. There is no way to change your phone number in the app. I sent them an email OVER TWO MONTHS AGO with still no response. I am a software dev by trade. They should be embarrassed by this horrible app.
andre machado 3
Tuesday, May 6, 2025
app states "something went wrong please try again later". it has been over a week and the 3rd attempt after changing my debit card Information and contacting my bank questioning for fraudulent activity. I have only used this app twice. until they fix my account. 1 star. Edited
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