1southsoon
24,385
Saturday, March 15, 2025
The app is great. I run a pretty good sized company and it has never let me down. If you are having problems go to your system settings and turn off all permissions and it will run fine. If you need to use your camera or send a file the app will ask if it's okay, say yes. After you allow the function you can later turn off all options in the device app setup. I understand peoples frustration and have had problems until I figured this out.
Renae Grogan
4,405
Monday, January 25, 2021
Buyer beware! They have tons of listings that allow you to place items in your cart, checkout and pay. When you pay, there is a 3% transaction fee from Alibaba. Then the suppliers will message you saying their prices have increased, the items are out of stock or shipping costs more. If you don't want to pay the increase, you cancel the order. Guess who refuses to refund the transaction fees. You might think this happens sometimes. Nope. So far it's been 33% of the orders I've placed. SCAM!
Diana Nasledov
15,771
Monday, October 23, 2023
The items are great, but when I click on one of the variation options and add enough that I more than satisfy the minimum requirement, then press the "Send inquiry" button. it just shows a black screen and I have to can't send an inquiry after adding over the minimum quantity. I can get back via phones back button, but can't buy anything. Please assist. I'm on a Pixel 7 Pro running Android 14. Thanks!
Alibaba Mobile
Friday, November 10, 2023
Hi, we are sorry to hear that. Do share additional screenshots/videos (they are generally very helpful for trouble-shooting) at https://m.alibaba.com/feedback/contact.html?feedback_id=5320506&language=en to enable us to assist you further.
J H
10,875
Friday, March 12, 2021
Not happy with my experience. I have purchased many things on this site and it's a gamble everytime! The items don't match the photos what a complete scam!!! When I try to get a refund the Supplier declines and Alibaba is on the Supplier side everytime and the Buyer has to take a loss . There needs to be some changes. The Supplier needs to be band for stealing photos and trying to copy and create the item because it never comes out like the photo! Unbelievable !!!!
A Google user
1,326
Thursday, January 31, 2019
The whole experience was just bad. Written instructions were broken, like a second language. Zoom commands do not fully respond. But those are just the little things. Vendors are shady, trying to manipulate terms of a sale. And either multiple vendors sell the exact same item, or they steal the same photo. I had to cancel every negotiation because of this nonsense, and will never recommend this to anyone.
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