L.A. Babs 6
Wednesday, April 2, 2025
Device will NOT pair via Bluetooth. My phone sees it as an available device, but despite following all the steps in the guide, the app does NOT show the option to 'Connect Booster Pro' like it should. Tried to complete the connection just pairing it regularly through the phone's Bluetooth menu & that didn't work either. Online searches for other troubleshooting even address this particular issue. Super disappointed in functionality already.
APR_Corp.
Thursday, May 8, 2025
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [
[email protected]]. We are here to assist you promptly. Thank you for your understanding.
Brittany Hodge 2
Friday, December 13, 2024
The app is fine, I just don't like how it forces me to create a routine before I've completed the "experiential week." It should've asked me if I wanted to keep the current routine, not hold my screen hostage until I create one. I know I could just change it later, but I wasn't ready to create my own just yet. I wanted to keep the current template. Luckily I was able to figure out what previous sessions were. Other than that, I love the games, check-ins, and whatnot.
APR_Corp.
Thursday, January 16, 2025
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [
[email protected]]. We are here to assist you promptly. Thank you for your understanding.
Joanna Williamson 16
Friday, January 3, 2025
Does not let you sign up with your email address unless it's Google, Facebook, or 2 other apps I don't recognize. I should have read the reviews first. Clearly this is a known problem. It doesn't take over 6 months to add email registration to an app. Leaves me thinking the focus is more on bio data collection/sales than functionality.
APR_Corp.
Thursday, January 16, 2025
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [
[email protected]]. We are here to assist you promptly. Thank you for your understanding.
Eda 10
Saturday, July 20, 2024
It logged me out one day, and now I can't log back in. Tried to contact customer service, but they pretty much said they couldn't help, so I should contact a third party. Tried uninstalling it and installing and it won't change. Says I already have an account and I should use that, but it doesn't have anywhere for me to input information for logging in. It won't even let me create a new acct through different methods. They should really have a way to help you find login info or input new info.
APR_Corp.
Thursday, July 25, 2024
Greetings from MEDICUBE US. First and foremost, we sincerely apologize for any inconvenience caused. If you could contact our CS center at [
[email protected]], we will promptly work to resolve the issue. We appreciate your cooperation.
Maria Schwartz 2
Thursday, April 24, 2025
for some reason it's extremely bugged and I made a routine but now it wants me to make another one which is fine but nothing I select will allow me to go to the next screen and I can't use the app at all now since I can't make a routine...
APR_Corp.
Thursday, May 8, 2025
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [
[email protected]]. We are here to assist you promptly. Thank you for your understanding.
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