Jayne Coughlin 10
Wednesday, April 10, 2024
DO NOT BOOK appointments via the app. It lets you, and it looks official & confirmed, but the office told me it "doesn't sync with their system" and I wasn't actually assigned a nurse. They go through and reconcile this ***the day before*** at which time you might get your appointment canceled. I am at the mercy of the waitlist even though I thought I reserved my spot 2 months ago. I have a really difficult schedule right now so that sucks. Frustrated that this app is allowed to be used at all.
Barbara Ghali 3
Sunday, July 6, 2025
Everytime I try to access the Laser Love benefits it crashes.
Hiromi Neutze (HN) 3
Wednesday, August 14, 2024
Booking using the app is still buggy. 1)it isnt showing all of my procedure pkgs that are available (ie. New procedure pkgs purchased via a call with a LaserAway rep) and will only let me book pkgs that I have previously booked before. 2) the schedules do not seem up to date when I try to book using the app. It allowed me to book a time slot that the location actually did NOT have available. I had to actually call in to be able to book & was told the days/times were invalid. Edited
Jennifer Granick 2
Saturday, April 13, 2024
The app did not work on my phone. When I came to the screen to type in my zip code, the keypad kept disappearing so it was impossible to type anything in. I connected an external keyboard, but that didn't work either.
shelly Heitman 4
Saturday, May 11, 2024
I can't find any useful information on the app. I also think the prices are ridiculous in store. If I'm told something will last three months; it needs to last a long timeor I should have it redone at their expense, not mine. Stop just trying to sell, sell, sell, and actually give me what I need and stand behind your products.
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