Sarah Field 2
Saturday, May 24, 2025
the app is really frustrating. Glitches constantly. found I was pressing screen to select answer and it would choose another option, or not show explanations. paid for 6 months, used for maybe a week before gave up in frustration. no reply to email. subscription has now lapsed and will not be renewing
BMJ
Tuesday, May 27, 2025
We apologise for the inconvenience. We'll look into the email you sent previously to reach out to you and resolve this issue.
Ali Iqrar 4
Friday, May 30, 2025
Hi, I made payment for the whole year subscription(MRCP) through the BMJ app( via Google play) but my subscription didn't renewed. I contacted BMJ and they said since I made the payment through the app so contact the app developer. I contacted google too and they told me the payment went through and I need to contact app developer. is there a way to contact you people? Edited
'Atiqah Mahmud 1
Sunday, April 13, 2025
The BMJ OnExamination app has valuable resources, but the experience is frustrating. The loading times are excessively long, wasting time, and many links are outdated or non-functional. These issues seriously undermine its usability. I hope these problems are addressed soon to match the quality of its content. Please upgrade the loading time for onExamination website too, it is very frustrating
BMJ
Monday, April 14, 2025
Thank you for your feedback and sorry for the inconvenience. Can you please share the problem with us in more detail so that we can try to fix your issue. Please contact us at
[email protected].
Halil Hussein 0
Saturday, July 12, 2025
shockingly glitchy. the iphone app is miles better. its basically unsuable, can we patch this please?? we are paying for a service and we should receive it.
BMJ
Tuesday, July 15, 2025
Hi, we're really sorry to hear about the glitches you're experiencing and the difference in quality between platforms. This isn't the experience we want for our users. We're actively working on fixes to improve performance and usability on Android. Thank you for flagging this — we appreciate your patience and support as we work to resolve it.
Ibrahim Haydar 4
Sunday, February 9, 2025
The questipns on the app themselves are excellent. But the app itself is very poor. Cant go back to see previous question. Can't freely choose number of desired questions. Can't choose multiple specific subjects. No performance measure whatsoever (hobestly thats fine if its not there). Can't pause a question session and come back. Very poor app for studying. Previous app was actually better. Edited
BMJ
Monday, February 10, 2025
Thank you for your detailed feedback. We apologise for the inconvenience caused by the recent app update. We understand the importance of the features you mentioned. Our team is actively working to reintroduce these functionalities in future updates. We appreciate your patience and are committed to enhancing your study experience.
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