Rai Serl 41
Sunday, November 10, 2024
Meh. Content is good, but the app for the Samsung TV is glitched. And there's no auto play feature for the phone app. So you have to go in and hit play for the next episode manually every time, which is a pain. It doesn't have a skip recap or intro option, which most apps do now. It also doesn't remember your subtitle preferences, so you have to turn those back on for every episode. All in all, the content is good, but the app itself seems way out of date. They have some catching up to do. Edited
BritBox LLC
Wednesday, November 13, 2024
Rai, thanks for your feedback—we hear you! We're glad you enjoyed the content, but we understand your frustration with the app. We’ve noted your thoughts on the Samsung TV glitches, autoplay, skip options, and subtitle preferences. We'll share this with our team to help improve your experience. Thanks for helping us get better!
Alison Finley 4
Saturday, June 7, 2025
good shows with poor closed captioning. For example, Episode 7, season 1 of Sister Boniface has over 10 mistakes including "Wayne's" when it should be "weigh in." All episodes so far have issues, but this one is the worst. They are totally changing the meaning of some of the Material which may be confusing to the deaf or hard of hearing. So this rating is based on accessibility. Please do better.
BritBox LLC
Friday, July 11, 2025
Thanks for flagging this Alison. We truly appreciate your feedback. Accurate captions are vital, and we’re sorry this episode fell short. We’ve shared this with our team to review and improve. If you're open to sharing more details, we’d love to hear from you: https://britbox.me/49F3Ruo
Nisee, BellaWren Soria 40
Tuesday, July 1, 2025
update, 7/2025 I'm still being charged, when I tried to chance it. I repeatedly went over and over using their directions they do not answer even after I go through ALL thru all of themUPDATE: For months this BROKEN APP has been charging me full price while it is not possible to watch more than twenty minutes!?? I have been double charged for months, and tried to solve this all along giving 5 stars, but things have become progressively worse this year. Now suddenly this app is sucking Edited
BritBox LLC
Friday, November 20, 2020
Sorry to hear you've had issues with the app.We'd love to resolve the technical issues, please reach out to
[email protected] with more details. If you subscribe via Google Play, please reach out to their support team to refund any double charges.
Coleen O 44
Saturday, April 12, 2025
UPDATE: Even though the app wouldn't work with Chromecast, I now have BritBox through Roku/got their hardware. I had to buy another device, but it works. I downloaded the app and started casting from my Android phone to my Chromecast, and it works great except for stopping after each episode. I need it to keep playing without intervention--at least a few episodes--like every other app does. This is unfortunately a deal breaker. Please fix! Cancelled plan trial & uninstalled. Edited
BritBox LLC
Saturday, March 8, 2025
Sorry to hear the autoplay issue was a deal breaker. We understand how important that feature is and appreciate your feedback. We’ll pass it along to the team for consideration. Hopefully, we can improve the experience in the future. Thanks for giving us a try!
Rachael Elizabeth 32
Wednesday, April 9, 2025
This is the worst streaming app I've ever used accessibility wise. It's difficult to navigate and there's no autoplay. If you enable captions, it will forget next time you play something and you have to enable it again, every time. All of this is a terrible shame because the content is fantastic and the price is good. I just wish the app had the same quality of life features that the others do. Edited
BritBox LLC
Wednesday, May 14, 2025
Hi, Rachael! We've forwarded your feedback to our developers. Thank you for taking out the time to send us your thoughts and feedback about the BritBox app.
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