AJ Suter 3
Wednesday, July 2, 2025
Horrible/non-human experience. This is a very poor setup. There is no explanation of what the app expects you to do next. if you can get through the initial setup, it waits for days before something actually allows you to finally take the next step. no functioning chat options no phone numbers to call, I finally was able to get ahold of someone at corporate to free it up. This app needs to be rewritten so it functions properly. Why does it log itself out when it pops up another screen
Bswift
Tuesday, July 8, 2025
Hi, thank you for your feedback and for using the bswift Mobile app. We would love to help you troubleshoot with a bit more information. Please reach out to
[email protected] directly to get this resolved. Thank you!
D4md Cykey 11
Friday, December 13, 2024
Worst company I have ever had to deal with. The website is IMPOSSIBLE to log-in to. So I got the app and it's still glitching. All I want to do is make a payment for benefits while out on leave and it keeps returning my payments, over and over, with no reason given, I know it's not the bank yet I cannot contact a human to resolve this, their phone options are bizarre and go to the wrong place. I need to speak to a HUMAN before my benefits are cancelled but after over a dozen tries, impossible.
Bswift
Wednesday, December 18, 2024
Hi, thank you for your feedback and for using the bswift Mobile app. We would love to help you troubleshoot with a bit more information. Please reach out to
[email protected] directly to get this resolved. Thank you!
Ananya Gupta 4
Saturday, May 17, 2025
Security is absolutely garbage on this app. It does not play well with password managers nor password vaults. The app itself is buggy and there's no way to reset your password using emails.
Bswift
Monday, May 19, 2025
Hi Ananya, thank you for your feedback and for using the bswift Mobile app. We would love to help you troubleshoot with a bit more information. Please reach out to
[email protected] directly to get this resolved. Thank you!
Pete & Reggie Chiaramonte 5
Monday, May 19, 2025
Unable to log in through the app - sits on the 'enter email' and spins... Then, nothing. Awful experience. Please don't tell me to reach out through the app because I can't get anywhere!
Bswift
Tuesday, May 27, 2025
Hi, thank you for your feedback and for using the bswift Mobile app. We have enhanced our login process to address recent feedback on crashes during registration on certain devices. Please update your app to the latest and reach out to
[email protected] with any further questions. Thank you!
Bruno Oglesby 5
Wednesday, May 7, 2025
This app does not work at all. If I could send a picture, I would send it so you can see my issue. I responded twice via email with NO response. I would give this app -500 if I could. I would NOT recommend this app. I was getting ready to apply for health insurance with my work. Edited
Bswift
Thursday, April 24, 2025
Hi Bruno, thank you for your feedback and for using the bswift Mobile app. We would love to help you troubleshoot with a bit more information. Please reach out to
[email protected] directly to get this resolved. Thank you!
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