E JJ 6
Saturday, June 28, 2025
honestly, it's pretty useless, keeps logging me out, can never find parts diagram,can rarely tell me whether or not it will fit my equipment always telling me to contact the dealer (so what's the point🤦) pictures are either, terrible, inaccurate, or non-existent. overall, I would definitely not recommend for Parts checking / sourcing Just call the local guys
Caterpillar Inc.
Wednesday, July 16, 2025
Thank you for your feedback. We're sorry to hear about your experience and appreciate you taking the time to share it. We're continuously working to improve the app and your input helps guide those efforts.
If you'd like direct assistance or wish to escalate your concerns, please contact our customer care team at
[email protected].
Justin D 18
Saturday, July 26, 2025
is this supposed to be an upgrade from the website? I thought the legacy site was bad but this is just awful. I want to use the app to make a purchase towards your $100 promo but it freezes instantly. ok well hopefully you have an update soon. This is absolutely ridiculous. I would expect this from a startup who has no clue what they are doing, not an established company. Your devs should be embarrassed, being paid to make a product with zero function. Edited
Caterpillar Inc.
Friday, July 18, 2025
Hi Justin, thanks for your feedback. We're sorry the app froze—especially when trying to join the $100 promo. We're investigating performance issues on Android 12 (v3.12.2). For help or to share more details, please contact us at
[email protected]. We appreciate your input!
Jason Mills 36
Wednesday, May 7, 2025
The app is wonky. Multiple failures to load. Errors galore. I find issues with items on the app that I can't find with a desk top. Not reliable.
Caterpillar Inc.
Wednesday, June 25, 2025
Thanks for your feedback. We’re sorry the app has been unreliable for you. The Cat® Central team is working to improve stability, loading performance, and consistency between app and desktop experiences. If you’re open to sharing more, please contact us at
[email protected]. We’d appreciate the opportunity to help.
Brian Bebee 25
Friday, March 28, 2025
can't save assets, login repeatedly fails, can't confirm dealer, freezes randomly while trying to login.
Caterpillar Inc.
Wednesday, June 25, 2025
Thanks for your feedback. We’re sorry you’ve had trouble saving assets, confirming your dealer, and staying logged in. The Cat® Central team is actively working to improve app stability and fix these issues. If you’re open to sharing more, please reach out at
[email protected]. We’d appreciate the opportunity to help.
Bill Frank 54
Monday, December 30, 2024
This app is less than useless junk. 2024 Motorola stylus and all I get is some stupid "wave" type graphic across the screen. 10 minutes waiting to login to my account and nothing happens but the wave. Will remove. Because the space it takes up on my phone is more useful than the not working app. If I could give -5 * I would.
Caterpillar Inc.
Tuesday, December 31, 2024
Thank you for your feedback! We’re always working to enhance the Cat Central app and improve your experience. To help us better understand and address your issue, please reach out to us at
[email protected].
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