Stefanie Draper 2
Tuesday, May 13, 2025
Overall, it is a good app that runs a helpful service between patient and provider. It has some flaws on my Android that make it difficult sometimes to type messages. I have to really fight with it. There are some fixes they could do to make it a smoother experience, but it gets the job done.
Charm Health Apps / MedicalMine
Tuesday, May 13, 2025
Hi Stefanie Draper, Thank you for your feedback! We will work on the messaging feature to provide a smoother experience.
Jonathan Toshio Lee 16
Friday, September 8, 2023
All EHR/PHR apps fulfill the same purpose, yet each one's layout, UX, and nomenclature differs wildly from its counterparts. This app is no different, but it also fails to load properly when I relaunch it after a period of inactivity. The app prompts me for a PIN, but after entering it a "something went wrong" error message appears. The only way I've found to resolve it is to clear the Charm mPHR app from my phone's Recent Apps screen and launch it fresh, which is very annoyingb Edited
Geoff Johnson 11
Friday, November 15, 2024
It's hard to tell how much is the app and how much is the website it is based on as both are terrible. User feedback is almost non-existent, if it feels you made a mistake entering information it doesn't tell you the problem, it just kicks you out, tells you it didn't work and starts the process over or does nothing. It is the opposite of intuative. Exceptionally frustrating.
Charm Health Apps / MedicalMine
Monday, November 18, 2024
Hi Geoff Johnson,
Sorry for the inconvenience. Could you please share more details with
[email protected] or from the "Contact us" section in the app so that we can assist you better
Steve 0
Tuesday, July 15, 2025
The app serves the purpose but the limited amount of characters when messaging is, at times, frustrating. I have a Prixel 8 pro and typing is difficult as it does not conform to Android typing features.
Charm Health Apps / MedicalMine
Wednesday, July 16, 2025
Hi Steve, Thank you for writing to us the typing feature has been added in version 1.5.19. You are currently using version 1.5.18, so please update the Charm mPHR app. The charter limit for messaging is set by your practice so please contact them for assistance.
Zena B 1
Wednesday, May 7, 2025
I love having the options that this app offers. It's so easy to communicate with my doctor and upload and retrieve documents. It was a little confusing at first but now, it's easy peasy!
Charm Health Apps / MedicalMine
Thursday, May 8, 2025
Hi Zena B, Thank you for writing us a review. Is there something we can do to get 5 stars? Please let us know at
[email protected].
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