Jenny Baggs

I'm erasing everything bc I want to write about the most annoying thing and we're limited on letters sadly. But why in the world once I click on some photos, and maybe edit it or not, I can't click on it again. I can't click on other photos and go back but still can't click on said photo. I have to close the app or go all the way back out. Please tell me why? It's makes me want to throw my phone and a bunch of other things it keeps me from making a bunch of what should be SIMPLE photo books. Edited

elisabeth kooi

I love the high quality mini photo books, and how easy it is to make them for my family on a monthly basis. My only issue is that the app has messed up the shipping address of my order at least twice. For example, I want to send a photo book to both sets of grandparents, so I swap the address in between orders. It will send 2 photo books to the same grandparent. Also, in my order history the app erroneously shows all of the orders going to the same address even though I know that's false.

Melissa Canaway

We've been using Chatbooks for two years now. The product quality, service and prices are all fantastic...but the app and website are both obnoxious to work with. I dread going in to make a new book, and usually have to do everything 2-3 times before it all ends up saving correctly and works. Again, the products are great, though, so it's worth it!

Cara

DON'T DO THIS! I started a mini 5"x 5" book because I wanted to make my grandchildren child sturdy books with rounded edges. It makes you put a month and date on the cover (don't want that and can't edit it). Stated I was getting 12 books for $1 each in promo, then wants to bill you anyway. Customer service is nonexistent, and then they wouldn't delete my photos from their system. They will exclude them from the book, but I still see them in my account. Untrustworthy!

Anna Gilkey

I got the 12 books for $12. I love the idea of quick books with one photo per page. But I am disappointed that the app created the inverse (mirror image) of five of my photos. I tried deleting and choosing them again from a different place, but when I re-uploaded them, the app again created the inverse of the actual photos. Some of those photos had words in them, so now the words are backwards. I really don't like it. Please fix this, Chatbooks. It also uploads some photos upside down.