Jessi Byrne
2
Friday, June 27, 2025
every time I go to log or edit hours, the page freezes up. I have to completely close out of the app and go back in.
Justworks, Inc.
Thursday, July 10, 2025
Hi Jessi! Thank you for sharing your feedback, and we apologize for the issue you’re experiencing. We’d love to gather more information so we could best assist you here. Please reach out to
[email protected] – we’re here to make sure your app experience is seamless moving forward.
Sal Quintanilla
5
Saturday, March 15, 2025
This can't be the only app. We just switched to Justworks from ADP. The website shows everything and has for at least 10 days. This app today says my employer doesn't offer benefits, and is missing other things. At least it has my name and title. This should be using the same data used on the website, and if it doesn't, is there going to be sync problems all the time?
Justworks, Inc.
Tuesday, March 18, 2025
Thank you for sharing your experience! Benefits access begins on the first of the month following your transition to Justworks. Once active, all benefits will be visible. We appreciate your feedback and hope this clarification improves your experience. If so, we’d be grateful if you’d reconsider your review. Let us know if we can help!
josiah williams
9
Monday, May 19, 2025
Pretty deceitful in the UI/UX. Its just a TOTP, you don't need google authenticator. The app doesn't let you close the prompt for using a biometric login. You have to cancel the setup process in android to get past the dumbass prompt. You're not secure you're just deceptive.
Justworks, Inc.
Friday, June 13, 2025
Thank you for taking the time to share your feedback. Please know that we are actively working on improving this experience and enhancing its functionality based on user feedback. We value your support and patience as we strive to deliver a better solution.
Jamal W
3
Sunday, June 8, 2025
"New" embedded time keeping app does not appear to be compatible with Android running on the S24 Ultra (Android version 15).
Justworks, Inc.
Friday, June 13, 2025
We apologize for the issue you're experiencing. Please contact our support team at
[email protected], and we'll be more than happy to assist you in resolving the issue and ensuring you can easily access the app.
G. T.
8
Friday, December 6, 2024
The app can be opened without any password or fingerprint being checked even though the settings for these have been set. Very big privacy and security risk --- UPDATE --- I cleared all my data and re-signed into the app. After exiting the app, I'm still able to access the application without any additional login verification after extended periods of time (30+ minutes). I also tested this with logging in after a week. Still, I had the same results Edited
Justworks, Inc.
Thursday, December 19, 2024
Thank you for your update. As a reminder, you can log in with a username/password or biometrics and after a brief window, reauthentication is required. We would encourage you to reach out to our Support Team at
[email protected] so that we could look into this further. We appreciate your feedback and look forward to assisting you.
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