Sabrina Absher

Nearly perfect if they'd merge the card scanner with the CRM without having to add all contacts to my phone. Biz not personal, but 20-25 B2B business convos/day, makes for overwhelming boxes of cards. I'd like to scan and discard but you cannot keep an image of the card front and back without scanning to both apps or syncing through your phone contacts. You must delete everything and start over to try syncing if you don’t opt in originally. Please add a tab to the CRM w/the card scanner view

Leesha Ginley

you get 1 chance to sync your phone contacts. if you decline (say you want to use multiple devices and the one you are signing up on doesn't have the contacts you want to sync), you have to close your account and sign up again. there's no way to turn it on later. also, why can't I choose how to sort my contacts? alphabetical order does nothing for me, I need to sort by company. I tried reaching out to customer service for help on Friday and it's EOD Monday and still no response.

Goldfish

Unable to make custom labels for "industry", must be provided by the app. Every new contact added has a popup "send your business card?" Which is very annoying, they already have it. Being able to add notes is A, but unable to list the contacts as the actual industry they are in is not. Not compatible with Google Voice. It's useful, but with the drawbacks to this app i might use a journal app instead and list everything correctly, import/scan business cards for free, etc. Lot of unwanted emails Edited

A Google user

Quite satisfied with Covve as a personal CRM. What's awesome is that as I'm ramping up (only a few contacts with reminders), the app isn't intrusive about using its features. I get to take my time to gradually incorporate Covve more. To boot, recording notes on touch points is easy. [REQ] It would be nice to have calls/texts/whatsapps automatically logged. [REQ] I write long notes about comms. Can the "COMMS with..." list show whole notes (no cutoff)? "Contact Us" doesn't work Great work devs! Edited

Derek DeHart

**edit: Alex and the team at Covve were very responsive in resolving the issue I described in my original review after a couple more exchanges with Covve support. Alex took an impressive amount of time explaining the nuances of the problem and reassuring me that it was an isolated incident. I've continued to use the app with no issues since. **original review: Covve shattered my trust in their access to my data in my first few days of use. The core functionality of the app is great, and its potential is exciting. The app deleted some of my contacts, however, when merging duplicates which is a huge issue because changes sync with my Google account and thus propagate everywhere. Unfortunately, Covve support doesn't seem to grasp the issue despite several interactions over email. Edited