Michael Leonard
11
Saturday, April 26, 2025
The only reason I use the app is to add coupons to my shoppers card, but it never remembers me (even though I check the box) so I have to login every single time. And now I have to find pictures of motorcycles in order to sign in. I think it is time to move to one time pins (CAPTCHA is so 10 years ago) and only require them before placing an order or changing payment/login/address information.
Lowes Foods, LLC.
Thursday, May 15, 2025
Thanks for sharing your feedback, Michael. We'll look into this. If you have anything else to share, please connect with us at
[email protected].
Laurel Posey
4
Saturday, March 29, 2025
Glitchy and not always accurate. Among the problems I've had are that the sale prices are not always accurately reflected, the weekly ad doesn't render correctly when you zoom in and out, it will not give you the keyboard to search, and it makes me sign in every time to get to my list.
P C
51
Thursday, July 13, 2023
This app is one of the absolute worst grocery apps I've ever used! So much so that it is nearly unusable, everyone I know has given up on it. The old app was far more functional. It keeps logging me out, the filters don't work consistently, many features poorly implemented. It makes me very curious what the reasoning behind the change was as this is a downgrade on every level. If you need a reference point for a grocery store app that works well for in person shopping Publix is a good base.
Lowes Foods, LLC.
Monday, July 31, 2023
Thank you for the feedback, PC. We are always looking for ways to improve. If you have any other detailed feedback, please share it with us at
[email protected].
Knz
17
Thursday, March 28, 2024
App needs a serious overhaul. It doesn't recognize a log in, before I've tried to log in! Restart, yes that's right restart the phone (!) then I can log in. App works briefly (look at 1 item) until I want to view my cart 🛒 or try to shop for something else. 😱 Again, an issue with my log in and the app crashes. Hire new Software Engineers, because this is a major technical blunder. A pathetic effort by the tech team. Where is the QA team? This wasn't tested sufficiently. Embarrassing
Lowes Foods, LLC.
Wednesday, April 17, 2024
Hey, Nee. We'd like to connect with you directly to look into the techinical issues you're facing. Could you reach out to us at
[email protected]?
Sarah Baxter
6
Saturday, August 10, 2024
This app is beyond frustrating now. It used to make me sign in every once in a while. Then I had to sign in every single time I tried to use it. And now it has started making me do the pick every picture with a bus in it thing to verify every time I sign in. And somehow I seem to get them wrong a lot and it takes several minutes before I can get through security to look at my saved lists. I use this app to place an order every week, but if this keeps up, I'll be switching to a different store.
Lowes Foods, LLC.
Monday, August 12, 2024
Hey, Sarah - We'd like to connect with you directly to see what's going on with the login process. Can you reach out to us at
[email protected]?
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