Lorelle Parker 4
Saturday, July 19, 2025
how do I report a bug? there was a fire with a level 2 evactation order I wasn't alerted about. the only reason I knew was because of the fire watch app. the help button here doesn't do anything. i know several other people in the area also did not get an alert about the fire. but I can't find any place to report a bug or ask for help this app has been working in the past, but fire is much faster than your average weather system around here, which you can keep up on with the news Edited
Don Watson 94
Tuesday, March 4, 2025
I was inundated with notifications that were not emergency. I could not find any place to change the types of notifications I wanted. I was told I could, but couldn't find where. I reinstalled the app but apparently forgot my password and could not retrieve it. Currently unable to access the app without logging in as a new member. Oh well, never did anything but annoy me anyway. With only a 2.8 rating you would think the developers could simplify and make the app user friendly. But apparently th Edited
Annie Stratton 80
Tuesday, December 10, 2024
ORIGINAL REVIEW: Appreciate timely & accurate warnings. Very useful. Lots of control over kinds of notifications, locations, quiet times, etc. ...App is great idea when you live in a place like VT. UPDATE DEC 2024: something has gone wonky with this app. Tried to set up on new phone but no luck. Also now not giving alerts on computer and realized I hadn't been getting them for some time. Confused and disappointed. Was great app but seems something went wonky. Edited
A Google user 415
Wednesday, April 1, 2020
Emailed them over a week ago about my app crashing. It has not worked in about two weeks. It tells me that the app crashed and will not open anything. Please help.- update- they were extremely patient and walked me through uninstalling and reinstalling the app and making sure everything was correct before ending the call. Thanks for all your help Bobby! Edited
Everbridge Inc.
Friday, April 24, 2020
Hi Amy! That's great to hear! Thank you so much for letting us know!
Gina Mann 173
Friday, September 11, 2020
I'm trying to monitor my area for wildfire alerts, but the app feed is literally blank. Every time I try to add something to my feed for additional monitoring, it asks me to sign up/sign in again. When I do, it gives me a message saying "Account already exist." Yeah, I'm aware. I want to monitor surrounding counties as well as my own. This app is useless, unhelpful and frustrating.
Everbridge Inc.
Wednesday, September 16, 2020
Hi Gina, Your problem needs more detailed examination. Please report it to our technical support team at
[email protected]. We will walk you through setting up the mobile app so that you can begin receiving notifications.
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