beth graham 2
Monday, December 23, 2024
Sample questions looked promising so signed up for subscription but still won't let me into the content. Paid £7.99 for my first month and can't even access the baseline assessment just keeps telling me to start a free trial and can't access any learning. Update: Contacted the developer/support who were very quick to respond and support via email, even over Christmas holiday period - impressed thanks. Upgraded to 4 star. Will revisit review and regrade once more experience in app use. Edited
Discovery Education Europe Limited
Wednesday, December 18, 2024
Please feel free to reach out to our customer experience team where we can take a look into this for you right away. Simply use the green chat bubble on our website (www.doodlelearning.com) to send us your details.
The DoodleLearning team 😊
Lisa Speare 43
Wednesday, February 17, 2021
My daughter loves all four of the Doodle apps, but Doodle Spell has been a bit disappointing since the update. In particular, the section where they have to trace words is very glitchy. We've tried it on my mobile and laptop, but it's still the same. It's very frustrating for her and it upsets her as it affects her accuracy. It would be great if this could be looked into!
Discovery Education Europe Limited
Tuesday, February 23, 2021
Hi Lisa, thank you for getting in touch. Please do not hesitate to contact our customer experience team where we can take a look into this for you right away. Simply use the green chat bubble on our website (www.doodleenglish.com) to send us your details. Best wishes, DoodleEnglish
A Google user 27
Tuesday, May 19, 2020
The automatic voice is terrible. I can't distinguish certain words, never mind my child. We completed a spelling assessment beforehand and it ignored it, giving him beginner words and making him fill them in five times over to try and get new ones - we gave up in the end. What a way to kill off the desire to learn. Glad I'm still in the 7 day free period, it's not worth a subscription.
Discovery Education Europe Limited
Friday, June 26, 2020
Hi Natalie, thank you for your feedback, we really appreciate it. To change the voice, please simply tap on Settings - Accessibility - Spoken Content - Voices.
If you have any further questions, please don't hesitate to contact our Customer Support team at help.doodlehq.com.
Vgmail 5
Thursday, January 11, 2024
Awful, we use Doddle Maths and English every day which are great but the spelling app is terrible. The spellings are far too difficult but there's no way to lower the level even if you keep getting them wrong it just saves them to tricky words then makes you retry every time you log on, my daughter just got so stressed & upset with it. Trying to find something else for her now.
Discovery Education Europe Limited
Monday, January 15, 2024
Hi there! It sounds as though your child's work programme needs to be put in baseline assessment. Please check out our Help Centre article (https://help.doodlelearning.com/en/articles/4338589-what-is-baseline-assessment-and-how-can-my-child-complete-it) which explains how to do this 😊
A Google user
5
Wednesday, October 2, 2019
This app used to work really well prior to the summer upgrade. I have installed and uninstalled many times on different devices on the android platform since. As this works perfectly on the apple device I can only assume there is a technical error that still needs to be fixed... So if you can use this on apple, great, if you can't, the intense frustration will undo any good that this really quite effective app would have achieved.
Discovery Education Europe Limited
Thursday, October 10, 2019
Hi there, we're really sorry to hear about the issues you have been experiencing with our app. Please ensure the devices you are using have the latest updates installed, and keep an eye out for updates to DoodleSpell coming to the app store. If you have any questions, please don't hesitate to contact us at help.doodlehq.com.
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